NI offers a range of services through our online phone support. Use the following prompts to quickly connect to the option you need.
| If you know the NI employee's extension | Enter the 7-digit extension number |
| Sales and Quotes | |
Quotes, product pricing, or typical lead times New quote, quote modifications, search for a part number, product pricing, typical lead times | Press 1, then 1 |
Recommendation on products, systems, or solutions before buying Technical information for a product, system, or solution, product compatibility, system configuration | Press 1, then 2 |
| Order-Related Information | |
Status of an order Order status, documentation resend | Go to the Order Status page or press 2, then 1 |
Modify an order or return a product Order modification, order cancellation, product returns | Press 2, then 2 |
| Services and Technical Support | |
Existing service requests Provide technical support in active service requests | Press 3, then enter the 8-digit number |
New service requests for technical support Create a service request case for technical support | Go to the Service Request Manager; or press 3, then 1 |
Software activation Single- or multiseat software activation | Go to the Activation wizard; or press 3, then 2 |
Repair, calibration, or replacement Product repair, calibration, or replacement | Press 3, then 3 |
Hardware service agreements Standard Service Program, Premium Service Program, Premium Plus Service Program | Press 3, then 4 |
Software service agreements Single-seat and multiseat agreement inquiries | Press 3, then 5 |
| Any Other Question | Press 0 |