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Legacy: NI-488.2 Troubleshooting Wizard

Launching It

Make sure you disconnect all GPIB cables before launching this test. If you are using the GPIB-USB-A interface, make sure it is not connected to any instrument. There are several ways to launch the NI-488.2 Troubleshooting Wizard, as shown below:

  1. It will launch as step 1 of the NI-488.2 Getting Started Wizard.

  2. In the Measurement & Automation Explorer, select Help » Troubleshooting » NI-488.2 Troubleshooting Wizard.

  3. Right-click on a GPIB board listed in the Measurement & Automation Explorer and select "NI-488.2 Troubleshooting Wizard" from the pop-up menu:

    MAX Pop-up 1



What It Does

The NI-488.2 Troubleshooting Wizard will check to make sure that your NI-488.2 driver is working correctly and that your GPIB boards are installed and configured properly. If everything passes muster, then you should see a result like this:

NI-488.2 Troubleshooting Wizard

The NI-488.2 Troubleshooting Wizard will test each of the GPIB boards in your system in turn.

  • If your GPIB board does not pass the NI-488.2 Troubleshooting Wizard, then:

    1. Select the board that failed by left-clicking on its interface name (e.g., GPIB0).

    2. Click on the Help button for more information.

    3. Follow the troubleshooting instructions suggested.

  • Verify that the GPIB cable is not connected to your GPIB board. If you are using a GPIB-USB-A interface, make sure it is not connected to any instrument.

  • If your GPIB board is not found, then click on the Interface is Not Listed button for more information.


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