Archived: LabVIEW 2010 NI SoftMotion Module Known Issues

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This document contains the LabVIEW 2010 NI SoftMotion Module known issues that were discovered before and since the release of the LabVIEW 2010 NI SoftMotion Module. Not every issue known to NI will appear on this list; it is intended to only show the severe and more common issues that can be encountered.

Refer to LabVIEW 2010 SP1 NI SoftMotion Module Known Issues for a list of known issues found in the LabVIEW 2010 SP1 NI SoftMotion Module.

Each Issue appears as a row in the table and includes these fields:

Issue ID—Contains the number in at the top of each of the cells in the first column. When you report an issue to NI, you may be given this ID, you can also find IDs posted by NI on the discussion forums or in Knowledge Base articles.

Legacy ID (optional)—Contains the legacy CAR ID, if an issue has a legacy ID from NI's legacy/deprecated bug reporting database. This ID appears on a separate line directly below the Issue ID in the table, or to the right of the Issue ID in the table of contents (separated by a space).

Issue Title (in italics)—Describes the issue in one sentence or less.

Problem Description—Describes the problem in further detail. The brief description given does not necessarily describe the problem in full detail, and it is expected that you might want more information on an issue. If you would like more information on an issue feel free to contact NI (contact information below) and reference the ID number given in the document.

Workaround—Provides possible ways to work around the problem. The workarounds that appear in the document are not always tested by NI and are not guaranteed to resolve the issue. If a workaround refers you to the NI KnowledgeBase, please visit www.ni.com/kb/ and enter that KB number in the search field to locate the specific document.

Reported Version—Contains the earliest version of the NI SoftMotion Module the issue was reported in. If you discover the issue appears in an earlier version of the NI SoftMotion Module than is reported in this field, you can report that to NI (contact information below) to have the field updated.

Resolved Version—Contains the version the issue was resolved or was no longer applicable. If an issue has not been resolved "N/A" will be reported.

Date Added—Contains the date the issue was added to the document (not the reported date).

Contacting NI

Feel free to contact NI regarding this document or issues in the document. If you are contacting NI in regards to a specific issue, be sure to reference the ID number given in the document to the NI representative. The ID number contains the current issue ID number as well as the legacy ID number (use the current ID number when contacting National Instruments). You can contact us through any of the normal support channels including phone, email, or the discussion forums. Visit the NI Website to contact us. Also consider contacting us if you find a workaround for an issue that is not listed in the document so that we can add the workaround to the document.

Known Issues by Category

The following items are known issues in LabVIEW 2010 NI SoftMotion Module sorted by Category.

AKD Servo Drive
225222 On an AKD axis, Clear Faults must be called twice to clear the fault state in some cases.
238952 Using an AKM servo motor that has a brake with NI SoftMotion and an AKD EtherCAT drive causes the drive to return fault 306 (Brake Short Circuit).
328711 Turning a motor by hand while the AKD EtherCAT drive is disabled can cause an axis jump upon re-enable.
332581 AKD drive faults get returned with the wrong prefix.
350236 Using the slider tuning panel with high gains can cause LabVIEW to crash
Axis Interface
133066 The Control Loop (Fixed Point PID) used in the Axis Interface FPGA VI can cause the motor to oscillate around the target position.
168467 Axis Interface examples do not pass the Pos. Error Status Boolean from FPGA to NI SoftMotion.
173423 Some Axis Interface examples are not designed to work with motion modules using the Scan Interface programming mode at the same time.
288167 NI SoftMotion Stepper Drive (NI 9501) axis interface example FPGA VI Drive Enable Boolean has incorrect mechanical action.
315478 Unbound axes stop working correctly if there is a simulated axis deployed to the same system
Configuration
180007 Disabling an axis from the LabVIEW project and trying to switch to Active mode returns error -77054.
201612 A torque offset of 10 V results in -10 V when you deploy.
205936 NI SoftMotion Stepper Generator VI does not work in a LabVIEW FPGA Module single-cycle Timed Loop at loop rates slower than 40 MHz.
296215 Encoder velocity threshold setting does not work correctly for negative velocities.
298886 Encoder velocity filter distances greater than 1 do not work.
305115 Setting the closed-loop stepper correction profile velocity to 0 returns error -77037 (NIMCDM_invalidDataError).
349494 After a system reboot or system re-initialization, the position error limit is not properly scaled using user units.
352516 Rebinding an axis to a different hardware resource can cause parameters to be outside of the valid range.
370476 Velocity Feedforward (Vff) and Acceleration Feedforward (Aff) do not get scaled by the Encoder Counts Per Unit setting.
EtherCAT
170110 Error -2132869095 occurs in large EtherCAT motion systems.
332899 Powering an AKD EtherCAT slave when the master is already powered can put NI SoftMotion into a bad state.
Express VIs
299144 Using the Read Faults and Clear Faults Express VIs at the same time could cause a timeout error
Function Blocks
178558 Executing a Reference move to find index with Limit and Home switches not configured can lead to confusing behavior.
186332 Executing a Function Block inside of a functional global variable does not work.
303800 Executing a Function Block inside of a functional global variable does not work.
Interactive and Tuning
223909 When a fault occurs on an axis the Interactive Test Panel and Gain Tuning Panel dialog boxes stop updating the axis status.
349432 Resetting an axis position on an RT target to +/- 1x10^68 or greater causes the target to lock up.
NI 951x Comm Module
195497 Communication watchdog settings over 5 cause the NI 9512 drive interface module to fail.
NI SoftMotion Engine
196515 After rebooting the RT target and before enabling the NI SoftMotion axis, a position error is incorrectly reported.
196714 Find Index does not work properly when using the NI 9512 drive interface module as an open-loop stepper axis.
221697 Contour Move Update Points returns error -77104 (NIMCDM_bufferCanNotWriteError) when used with a Finite contour move.
222749 Error -70218 (NIMC_moveStoppedBecauseDriveDisabledError) returned even though Drive Disabled is included in the Move Complete Criteria.
226731 Executing a reference move on an axis with Drive Enable inactive sometimes fails.
227752 Using a contour table configured for one axis with a multi-axis contour move does not immediately return an error.
231035 You can preempt a coordinate move with an axis move.
231425 Profile Complete and Move Complete are True when the drive is disabled during a move.
235309 Relative to Capture moves on a coordinate resource function as regular relative moves.
248117 With reverse limit active NI SoftMotion allows movement in the direction of the limit.
236390 NI 951x Module Cannot Clear Position Error When Performing Coordinate and Single Axis Moves on the Same Axis.
251637 Distributing an NI SoftMotion application to a Windows machine results in a missing DLL.
252820 Starting an Index reference move with an active limit causes the axis to move until the opposite limit is reached.
279080 Function Blocks do not execute when called faster than the scan rate.
298886 Encoder velocity filter distances greater than 1 do not work.
325655 Starting a move that has a final position larger than 1E16 will produce error -77109 (NIMCDM_parametersDefineOutOfRange).
329767 The Reported Velocity is incorrect for certain axis types.
356333 Starting a new move while another move is in progress can cause a hang
356790 Clearing a fault on an axis in a coordinate space causes the axis to re-enable
Other
232533 Error -77004 (NIMCDM_invalidAttributeError) occurs after firmware update on an NI 951x drive interface module that previously had corrupt firmware.
342652 Disabling or Enabling one axis in a coordinate space will disable or enable all axes.
342896 Disabling an axis in a coordinate space can cause a timeout error.
Properties and Methods
242979 The Wait Until Done method does not return an error if the specified timeout is exceeded.
299384 Generating motion profiles that require a large amount of memory returns an ambiguous error.
341045 Some Method and Property Inputs do not Have Range Checking
SolidWorks Interface
297066 Moving an NI SoftMotion Module project using SolidWorks axes from Windows XP to Windows 7 does not update the log file path.
382922 NI SoftMotion for SolidWorks only works with the most recent installed version of the NI SoftMotion Module.
Trajectory Generator
221638 Preempting a move in the opposite direction can return error -77070 (NIMCDM_startPendingError).
296142 Blending a Spherical or a Helical arc to a Circular arc causes velocity spikes when used with the "At Decelerate" blend mode.
349617 When blending a single axis straight line move after a coordinate arc move, the arc move does not execute
349659 Blending coordinate moves using the At Deceleration blend mode can cause velocity spikes
374856 Large position error values can cause position oscillations when in closed-loop stepper mode.



ID Known Issue
AKD Servo Drive
225222

Return
On an AKD axis, Clear Faults must be called twice to clear the fault state in some cases.
Attempting to clear a fault before the cause of the fault is resolved results in needing to call Clear Faults twice to clear the fault state after resolving the fault.

Workaround: None.

Reported Version: 2010    Resolved Version: 2011    Added: 07/30/2010
238952

Return
Using an AKM servo motor that has a brake with NI SoftMotion and an AKD EtherCAT drive causes the drive to return fault 306 (Brake Short Circuit).

Workaround: KnowledgeBase: 5BRGA63R Why does my AKD with Brake Produce 306 Brake Short Circuit Error? http://digital.ni.com/public.nsf/allkb/8529B72369C615DC8625776E0057A4AB?OpenDocument

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 07/30/2010
328711

Return
Turning a motor by hand while the AKD EtherCAT drive is disabled can cause an axis jump upon re-enable.
The axis jump occurs when the AKD EtherCAT drive is hardware disabled (controlled by pin X8/4) and software enabled. If the motor is moved by hand and then the drive is hardware enabled, the axis will jump back to its original position. This only happens when the AKD is being used in EtherCAT mode.

Workaround: Reboot the EtherCAT master. Prior to NI SoftMotion 2011, you can switch the NI Scan Engine from Active to Configuration mode, then back to Active mode to prevent this issue. For NI SoftMotion 2011 and later, you can reinitialize the NI SoftMotion Module to prevent this issue. Refer to the Reinitialize example in the <labview>\examples\Motion\ConfigurationAPI\Reinitialize directory for an example showing how to programmatically reinitialize the NI SoftMotion Module. If you are using the enable pin on the AKD (X8/4) as an emergency stop button, you can also wire the emergency stop to pin X8/6. Then in the Axis Configuration menu under the Digital I/O tab, map DI4 to E-Stop. This will force you to reset the EtherCAT master in an emergency stop situation.

Reported Version: 2010    Resolved Version: 2012    Added: 03/01/2012
332581

Return
AKD drive faults get returned with the wrong prefix.
AKD drive faults are returned to SoftMotion in the form 0106xxxx. However, in the SoftMotion help, the faults are in the form 0101xxxx.

Workaround: If you receive a 0106xxxx fault, you can find the description in the LabVIEW help at NI SoftMotion Module » NI SoftMotion Module How-To » NI SoftMotion Faults by looking up the corresponding 0101xxxx fault.

Reported Version: 2010    Resolved Version: 2012    Added: 03/01/2012
350236

Return
Using the slider tuning panel with high gains can cause LabVIEW to crash
The gains needed to crash LabVIEW are usually so high that it causes the system to become unstable. The slider tuning panel is only available for AKD EtherCAT drives.

Workaround: None

Reported Version: 2010    Resolved Version: 2012    Added: 08/17/2012
Axis Interface
133066

Return
The Control Loop (Fixed Point PID) used in the Axis Interface FPGA VI can cause the motor to oscillate around the target position.
Due to rounding errors in the Control Loop (Fixed Point PID) VI, it is possible to generate position commands that "backtrack" 1 encoder count or step (i.e. 100, 100, 99, 100, 99, 100, 100, 101, 100...).

Workaround: None.

Reported Version: 2009    Resolved Version: 2011    Added: 08/03/2009
168467

Return
Axis Interface examples do not pass the Pos. Error Status Boolean from FPGA to NI SoftMotion.
The Axis Interface examples do not have the Pos. Error Status Boolean connected to the Axis Interface. This means that NI SoftMotion is not informed of a position error, which results in your motors failing to move without returning any errors.

Workaround: Wire the Pos. Error Status from the FGPA to the Axis Interface Write Execution Data invoke node.

Reported Version: 2009    Resolved Version: 2010 SP1    Added: 08/03/2009
173423

Return
Some Axis Interface examples are not designed to work with motion modules using the Scan Interface programming mode at the same time.
In order to use a motion module with the Scan Interface programming mode, you must deploy and run the FPGA VI before switching the NI Scan Engine to Active mode. Some of the Axis Interface examples assume that the NI Scan Engine is in Active mode before the example is started.

Workaround: The Axis Interface examples for the NI 9514 and NI 9516 demonstrate a more robust design that downloads and runs the FPGA bitfile without assuming that the NI Scan Engine is in Active mode at the start of the example.

Reported Version: 2009    Resolved Version: 2010 SP1    Added: 08/03/2009
288167

Return
NI SoftMotion Stepper Drive (NI 9501) axis interface example FPGA VI Drive Enable Boolean has incorrect mechanical action.
The Drive Enable Boolean mechanical action in the shipping example is set to "Latch When Pressed." This causes the drive to stay disabled.

Workaround: Change the mechanical action of the Drive Enable Boolean on the FPGA VI from "Latch When Pressed" to "Switch When Pressed." You can access this setting by selecting "Mechanical Action>>Swich When Pressed" from the front panel control shortcut menu.

Reported Version: 2010    Resolved Version: 2011    Added: 03/15/2011
315478

Return
Unbound axes stop working correctly if there is a simulated axis deployed to the same system
The limit switches will always be on and the actual moves don't match the commanded moves.

Workaround: None

Reported Version: 2009    Resolved Version: 2011 f1    Added: 08/17/2012
Configuration
180007

Return
Disabling an axis from the LabVIEW project and trying to switch to Active mode returns error -77054.
Error -77054 (NIMCDM_axisDisabledError) is thrown when trying to switch from Configuration mode to Active mode when an axis is disabled.

Workaround: Enable the axis, but don't use it, or remove disabled axes from the project.

Reported Version: 2009 SP1    Resolved Version: 2010 SP1    Added: 12/15/2009
201612

Return
A torque offset of 10 V results in -10 V when you deploy.
In the Drive Command tab of the axis properties page, setting a torque offset of 10 V results in -10 V when you deploy.

Workaround: Do not use a 10 V torque offset. Realistic values for torque offset are between +5 V and -5 V.

Reported Version: 2009    Resolved Version: 2012    Added: 07/30/2010
205936

Return
NI SoftMotion Stepper Generator VI does not work in a LabVIEW FPGA Module single-cycle Timed Loop at loop rates slower than 40 MHz.
When the NI SoftMotion Stepper Generator VI is compiled in a single-cycle Timed Loop at rates slower than 40 MHz there is drift between the setpoint and the output steps from the VI.

Workaround: Only use a 40 MHz single-cycle Timed Loop clock with the Stepper Generator VI.

Reported Version: 2009 SP1    Resolved Version: 2012    Added: 07/30/2010
296215

Return
Encoder velocity threshold setting does not work correctly for negative velocities.
The encoder velocity threshold status is never TRUE for a negative velocity.

Workaround: Monitor the negative velocity in your code separately.

Reported Version: 2010    Resolved Version: 2011 f1    Added: 07/29/2011
298886

Return
Encoder velocity filter distances greater than 1 do not work.
Setting the Encoder Velocity Filter Distance to a value greater than 1 causes the velocity returned to never update. This is only apparent if you are using the Encoder Velocity Filter Distance only (setting the Velocity Filter Time to 0 to disable it).

Workaround: None.

Reported Version: 2009    Resolved Version: N/A    Added: 07/29/2011
305115

Return
Setting the closed-loop stepper correction profile velocity to 0 returns error -77037 (NIMCDM_invalidDataError).
When configuring a closed-loop stepper axis using the instructions found in the "Configuring a Closed-Loop Stepper Axis (NI SoftMotion Module)" topic in the NI SoftMotion Help, error -77037 is returned when the correction profile velocity is set to 0 when you attempt to enable the drive.

Workaround: Set the correction profile velocity to 0.01 instead of 0.

Reported Version: 2010    Resolved Version: N/A    Added: 07/29/2011
349494

Return
After a system reboot or system re-initialization, the position error limit is not properly scaled using user units.
After rebooting, the position error limit uses the default scaling, and does not take into account any user-specified unit scaling.

Workaround: Redeploy the axis after reboot. The deploy must be a meaningful deploy, meaning that at least one axis parameter must have been changed.

Reported Version: 2009    Resolved Version: 2012 SP1    Added: 08/03/2012
352516

Return
Rebinding an axis to a different hardware resource can cause parameters to be outside of the valid range.
When you bind an axis to a different hardware type than what it was originally configured with, it can cause parameters to fall outside the valid range for the new hardware type.

Workaround: When you are rebinding axes, make sure to check that the axis configuration parameters are still valid.

Reported Version: 2009    Resolved Version: N/A    Added: 08/03/2012
370476

Return
Velocity Feedforward (Vff) and Acceleration Feedforward (Aff) do not get scaled by the Encoder Counts Per Unit setting.
When tuning a servo system, the values of Vff and Aff are higher or lower than you expect if the Encoder Counts Per Unit setting is anything other than 1. Also, if you have a tuned system and change the Encoder Counts Per Unit Setting, the tuning changes if you do not also scale Vff and Aff by the same scale factor.

Workaround: If you change Encoder Counts Per Unit, make sure to also change Vff and Aff by the same scale factor. For example, if you tuned your motor with Encoder Counts Per Unit set to 2 and then change it to 100, you would have to scale your Vff and Aff values by 50.

Reported Version: 2010    Resolved Version: N/A    Added: 02/28/2013
EtherCAT
170110

Return
Error -2132869095 occurs in large EtherCAT motion systems.
Error -2132869095 occurs in large EtherCAT motion systems when transitioning from configuration mode to active mode. The transition completes successfully, but the error message box creates concern.

Workaround: None. The error is benign and can be ignored.

Reported Version: 2009    Resolved Version: 2011    Added: 08/03/2009
332899

Return
Powering an AKD EtherCAT slave when the master is already powered can put NI SoftMotion into a bad state.
If you power up an AKD EtherCAT slave when the master is already powered, you may get error -77055 (NIMCDM_axisCommunicationWatchdogError) when trying to enable the drive.

Workaround: Reboot the EtherCAT master. Prior to NI SoftMotion 2011, you can switch the NI Scan Engine from Active to Configuration mode, then back to Active mode to clear the error. For NI SoftMotion 2011 and later, you can reinitialize the NI SoftMotion Module to clear the error. Refer to the Reinitialize example in the <labview>\examples\Motion\ConfigurationAPI\Reinitialize directory for an example showing how to programmatically reinitialize the NI SoftMotion Module.

Reported Version: 2010    Resolved Version: N/A    Added: 03/01/2012
Express VIs
299144

Return
Using the Read Faults and Clear Faults Express VIs at the same time could cause a timeout error
If you use the Read Faults and Clear Faults Express VIs at the same time and one of them has an asynchronous timing model and the other is synchronous, you will receive error -70229 (NIMC_communicationTimeoutError).

Workaround: Make sure that the Read Faults and Clear Faults Express VIs are either both synchronous or both asynchronous. Refer to "Using NI SoftMotion Express VIs" in the "NI SoftMotion Module" book of the "LabVIEW Help" for more information about using synchronous and asynchronous Express VIs in the at the same time.

Reported Version: 2009    Resolved Version: 2011    Added: 03/19/2012
Function Blocks
178558

Return
Executing a Reference move to find index with Limit and Home switches not configured can lead to confusing behavior.
The find index routine temporarily enables the limit switches even if they are not configured. If the active states of the limit switches are such that one or both of the limit switches are always "on" then the find index routine finishes without an error and without the index being found.

Workaround: Even if there are no limit switches connected to the system, enable the limit switches and set their active state so that NI SoftMotion sees the limit switches as being connected but always being in the "off" state.

Reported Version: 2009    Resolved Version: 2010 SP1    Added: 08/03/2009
186332

Return
Executing a Function Block inside of a functional global variable does not work.
You cannot use NI SoftMotion function blocks with functional global variables. Doing so will result in the VI not being deployed to the RT target.

Workaround: None.

Reported Version: 2009    Resolved Version: 2011    Added: 08/03/2009
303800

Return
Executing a Function Block inside of a functional global variable does not work.
You cannot use NI SoftMotion function blocks with functional global variables. Doing so will result in the VI not being deployed to the RT target.

Workaround: None.

Reported Version: 2009    Resolved Version: 2011    Added: 08/03/2009
Interactive and Tuning
223909

Return
When a fault occurs on an axis the Interactive Test Panel and Gain Tuning Panel dialog boxes stop updating the axis status.
If a fault occurs on an axis when using either the Interactive Test Panel or Gain Tuning Panel dialog box, the axis status is no longer updated. This affects the following status data: is valid, move complete, blend complete, axis enabled, drive enabled, position error exceeded, fault occurred, profile complete, capture occured, compare triggered, velocity threshold.

Workaround: Clear the fault.

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 07/30/2010
349432

Return
Resetting an axis position on an RT target to +/- 1x10^68 or greater causes the target to lock up.
When you reset the axis position past +/- 1x10^68 the target locks up until it is rebooted. This occurs for all axis types.

Workaround: None.

Reported Version: 2009    Resolved Version: N/A    Added: 08/03/2012
NI 951x Comm Module
195497

Return
Communication watchdog settings over 5 cause the NI 9512 drive interface module to fail.

Workaround: Use a watchdog setting of 5 or less, or, set the watchdog timeout to 0 to disable the watchdog timeout.

Reported Version: 2009 SP1    Resolved Version: 2010 SP1    Added: 12/15/2009
NI SoftMotion Engine
196515

Return
After rebooting the RT target and before enabling the NI SoftMotion axis, a position error is incorrectly reported.

Workaround: Enable the NI SoftMotion Axis to clear the position error.

Reported Version: 2009 SP1    Resolved Version: 2010 SP1    Added: 12/15/2009
196714

Return
Find Index does not work properly when using the NI 9512 drive interface module as an open-loop stepper axis.
When trying to find the index of an encoder associated with an open-loop stepper axis, the motor may run on forever attempting to find the Index position.

Workaround: Reset position to 0 before executing the find Index function block or enable the "Enforce Position Error Limit" checkbox on the "Open-Loop" tab of the "Stepper" page in the Axis Configuration dialog box.

Reported Version: 2009 SP1    Resolved Version: 2010 SP1    Added: 12/15/2009
221697

Return
Contour Move Update Points returns error -77104 (NIMCDM_bufferCanNotWriteError) when used with a Finite contour move.
Calling the Update Points method when running a Finite contour move returns error -77104. This error is misleading as the buffer cannot be updated when executing a Finite contour move.

Workaround: To update points when executing a contour move use the Continuous Contour method instead.

Reported Version: 2009    Resolved Version: N/A    Added: 07/30/2010
222749

Return
Error -70218 (NIMC_moveStoppedBecauseDriveDisabledError) returned even though Drive Disabled is included in the Move Complete Criteria.
Even though Drive Disabled is included in the Move Complete Criteria, NI SoftMotion still returns error -70218 when the move stops.

Workaround: None.

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 07/30/2010
226731

Return
Executing a reference move on an axis with Drive Enable inactive sometimes fails.
Normally a disabled drive can be enabled by calling any reference move. In some cases the reference move is called but the drive does not successfully enable. This is caused when the Drive Ready signal is used. NI 951x drive interface modules do not require the Drive Ready signal but this problem occurs if it is mapped. The AKD EtherCAT servo drives return this information in the communcation packet, so this problem always occurs when used with this hardware type.

Workaround: Enable the drive manually using the Power function, then exeucte the reference move.

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 07/30/2010
227752

Return
Using a contour table configured for one axis with a multi-axis contour move does not immediately return an error.
The move will start on the single axis, but as the buffer points are consumed NI SoftMotion eventually returns error -77032 (NIMCDM_bufferNotUpdatedError).

Workaround: None.

Reported Version: 2009    Resolved Version: N/A    Added: 07/30/2010
231035

Return
You can preempt a coordinate move with an axis move.
NI SoftMotion currently allows you to preempt a coordinate move with an axis move. This is unsupported and can lead to undesired effects on the motion system.

Workaround: Stop the coordinate move before executing a move on an axis resource.

Reported Version: 2010    Resolved Version: N/A    Added: 07/30/2010
231425

Return
Profile Complete and Move Complete are True when the drive is disabled during a move.
The Profile Complete status is incorrectly set to TRUE when the drive is disabled during a move. Because the Profile Complete status is always included in the Move Complete Criteria, Move Complete is also true when the drive is disabled even when it is not included in the Move Complete Criteria.

Workaround: None.

Reported Version: 2010    Resolved Version: N/A    Added: 07/30/2010
235309

Return
Relative to Capture moves on a coordinate resource function as regular relative moves.
Coordinate resources do not support the Relative to Capture straight-line move mode. Using this move mode on a coordinate move is the same as executing a straight-line move using the Relative mode.

Workaround: None.

Reported Version: 2010    Resolved Version: N/A    Added: 07/30/2010
248117

Return
With reverse limit active NI SoftMotion allows movement in the direction of the limit.
When the reverse limit switch is active on system bootup, NI SoftMotion allows the axis to perform velocity moves and reference moves further into the direction of the limit. This behavior does not occur when the forward limit is active nor does it occur when performing any other position move.

Workaround: Use Read Motion I/O Status to check the reverse limit status. If the reverse limit is active move the axis forward until the reverse limit is no longer active, then you can perform any move without moving past the reverse limit. Refer to Why does NI SoftMotion Allow Movement in the Direction of the Limit When the Reverse Limit Is Active? for more information.

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 09/27/2010
236390

Return
NI 951x Module Cannot Clear Position Error When Performing Coordinate and Single Axis Moves on the Same Axis.
When performing both coordinate and single axis moves in the same VI it is possible to have a position error occur that cannot be cleared even by switching the NI Scan Engine to Configuration mode and back to Active mode. The error typically occurs after writing a setpoint greater than the maximum step length specified on the module.

Workaround: Perform individual axis moves by using a coordinate move that only moves a single axis.

Reported Version: 2010    Resolved Version: N/A    Added: 02/14/2011
251637

Return
Distributing an NI SoftMotion application to a Windows machine results in a missing DLL.
Creating a LabVIEW executable and installer for an application using the LabVIEW NI SoftMotion Module and running it on a computer without NI LabVIEW installed results in nimclv.dll being reported missing.

Workaround: Copy dm*, nism*, nimc* from [labview]\resource to the same directory as the executable.

Reported Version: 2010    Resolved Version: N/A    Added: 02/14/2011
252820

Return
Starting an Index reference move with an active limit causes the axis to move until the opposite limit is reached.
Starting a Find Index reference move on an active forward or reverse limit correctly returns error –77025 (NIMCDM_limitSwitchActiveError ), but the axis continues moving until the opposite limit switch is encountered.

Workaround: Move off of the active limit before executing a Find Index reference move.

Reported Version: 2009    Resolved Version: N/A    Added: 02/14/2011
279080

Return
Function Blocks do not execute when called faster than the scan rate.
If Function Blocks are used in a loop that is set to run faster than the NI Scan Engine scan rate, the Function Blocks do not update in a synchronized manner and may be skipped.

Workaround: Do not place any Function Blocks in loops that execute faster than the NI Scan Engine scan rate. Either place Function Blocks in Timed loops that are synchronized to the NI Scan Engine, or use the Wait Until Next ms Multiple function to ensure that your loop runs slower than the scan rate.

Reported Version: 2009 SP1    Resolved Version: 2011 SP1    Added: 02/14/2011
298886

Return
Encoder velocity filter distances greater than 1 do not work.
Setting the Encoder Velocity Filter Distance to a value greater than 1 causes the velocity returned to never update. This is only apparent if you are using the Encoder Velocity Filter Distance only (setting the Velocity Filter Time to 0 to disable it).

Workaround: None.

Reported Version: 2009    Resolved Version: N/A    Added: 07/29/2011
325655

Return
Starting a move that has a final position larger than 1E16 will produce error -77109 (NIMCDM_parametersDefineOutOfRange).

Workaround: None.

Reported Version: 2010    Resolved Version: N/A    Added: 03/01/2012
329767

Return
The Reported Velocity is incorrect for certain axis types.
If you are using an NI 951x axis, an AKD EtherCAT axis, or an unbound axis, the reported velocity does not correctly use the Steps Per Unit setting in the Axis Configuration menu.

Workaround: In your code, multiply the returned velocity by the value of Steps Per Unit to get the actual velocity.

Reported Version: 2010    Resolved Version: 2012 SP1    Added: 03/01/2012
356333

Return
Starting a new move while another move is in progress can cause a hang
The hang occurs when a move is in progress and you start another move in the same direction. If the move parameters would not allow the motion to stop at the specified position without moving in the opposite direction, the move does not start and the VI hangs.

Workaround: Abort the VI.

Reported Version: 2009    Resolved Version: N/A    Added: 08/03/2012
356790

Return
Clearing a fault on an axis in a coordinate space causes the axis to re-enable
If you perform a coordinate space enable and an axis in the coordinate space gets a fault, upon clearing the fault, the axis automatically re-enables.

Workaround: Disable the coordinate space before clearing the fault.

Reported Version: 2009    Resolved Version: N/A    Added: 08/03/2012
Other
232533

Return
Error -77004 (NIMCDM_invalidAttributeError) occurs after firmware update on an NI 951x drive interface module that previously had corrupt firmware.
This error occurs when downloading firmware after checking the version and getting a timeout error. The error returned does not impact the firmware download and can be ignored.

Workaround: After receiving the error, check the firmware version again to confirm that the latest firmware is on the module.

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 07/30/2010
342652

Return
Disabling or Enabling one axis in a coordinate space will disable or enable all axes.
If you perform a move on a coordinate space and then enable or disable an individual axis, all other axes in the coordinate space will enable or disable.

Workaround: None.

Reported Version: 2009    Resolved Version: N/A    Added: 03/19/2012
342896

Return
Disabling an axis in a coordinate space can cause a timeout error.
If you have two or more axes in a coordinate space and you use the Power function block, express VI, or method to enable the coordinate space, you will get error -70027 when trying to disable any individual axis. You will still be able to disable all of the axes together.

Workaround: Enable/Disable the individual axes instead of enabling/disabling the coordinate space.

Reported Version: 2010    Resolved Version: N/A    Added: 03/19/2012
Properties and Methods
242979

Return
The Wait Until Done method does not return an error if the specified timeout is exceeded.

Workaround: None.

Reported Version: 2010    Resolved Version: 2010 SP1    Added: 01/26/2011
299384

Return
Generating motion profiles that require a large amount of memory returns an ambiguous error.
Generating a motion profile that requires a large amount of memory, such as a large travel distance with a very small velocity, or generating a move profile with a very small time interval, causes NI SoftMotion to return error -70236 (NIMC_sessionNotValidError). This error indicates that there is not enough memory for the operation to complete with the given parameters.

Workaround: Modify the distance, velocity, or time interval if possible until the error is not returned.

Reported Version: 2009 SP1    Resolved Version: 2011 f1    Added: 07/29/2011
341045

Return
Some Method and Property Inputs do not Have Range Checking
The following SoftMotion methods and properties only support certain values, but NI SoftMotion does not return an error if you use an unsupported value: 1) The Line input of Read Analog Line, Write Analog Line, Read Digital Line, and Write Digital line should not have inputs less than 0 or greater than the number of valid lines. 2) Any method or property with an enum or ring input may not work correctly when using an unsupported value. Refer to the NI SoftMotion Module Help for supported values. 3) The Position Compare Period property should not be set to a value less than 0 (the minimum value depends on your hardware). Function Block and Express VIs also fail to return an error when using these unsupported values. This Known Issue replaces previous Known Issues 117781 and 207784.

Workaround: Only use valid values for all properties and methods.

Reported Version: 2009    Resolved Version: N/A    Added: 03/19/2012
SolidWorks Interface
297066

Return
Moving an NI SoftMotion Module project using SolidWorks axes from Windows XP to Windows 7 does not update the log file path.
By default, a LabVIEW project containing a SolidWorks axis on Windows XP saves log files to "C:\Documents and Settings\<username>\...". If you move this project to a computer running Windows 7, the log file path does not change and the selected path does not exist.

Workaround: Manually change the log file path in the Assembly Properties dialog box. Right-click the SolidWorks assembly in the Project Explorer window and select Properties from the shortcut menu to display the Assembly Properties dialog box.

Reported Version: 2009    Resolved Version: N/A    Added: 07/29/2011
382922

Return
NI SoftMotion for SolidWorks only works with the most recent installed version of the NI SoftMotion Module.
If you have multiple versions of the NI SoftMotion Module installed on the same computer and try to use NI SoftMotion for SolidWorks in one of the earlier versions, the simulation will not start. Everything will work normally in the most recent installed version.

Workaround: Use the most recent installed version of NI SoftMotion for all SolidWorks simulations. For example, if you have SoftMotion 2011 and SoftMotion 2012 installed on your computer, you will have to do all SolidWorks simulations using NI SoftMotion 2012.

Reported Version: 2009    Resolved Version: N/A    Added: 02/28/2013
Trajectory Generator
221638

Return
Preempting a move in the opposite direction can return error -77070 (NIMCDM_startPendingError).
NI SoftMotion automatically performs a decelerate stop move when commanding a move in the opposite direction. If you command a second move before the stop has completed, error -77070 is returned.

Workaround: Wait for the direction to change before starting a new move.

Reported Version: 2009    Resolved Version: N/A    Added: 07/30/2010
296142

Return
Blending a Spherical or a Helical arc to a Circular arc causes velocity spikes when used with the "At Decelerate" blend mode.
This is an error in reporting only and does not have an adverse affect on the motion system.

Workaround: None.

Reported Version: 2010    Resolved Version: N/A    Added: 07/29/2011
349617

Return
When blending a single axis straight line move after a coordinate arc move, the arc move does not execute

Workaround: Do not use both axis and coordinate moves in the same application. If you have to do a single axis move, do a coordinate move that only moves one axis.

Reported Version: 2009    Resolved Version: 2012    Added: 08/17/2012
349659

Return
Blending coordinate moves using the At Deceleration blend mode can cause velocity spikes
The velocity spikes are not very noticeable on servo motors but can cause stepper motors to stall. At high velocities, motion may be halted without any errors or warnings.

Workaround: None

Reported Version: 2009    Resolved Version: 2012    Added: 08/17/2012
374856

Return
Large position error values can cause position oscillations when in closed-loop stepper mode.
These oscillations only occur when travelling in one direction and only if the position error is greater than ~0.25 revolutions.

Workaround: Use a motor that is properly sized for your application to eliminate the need for large position error corrections.

Reported Version: 2010    Resolved Version: N/A    Added: 02/28/2013

Document last updated on 3/5/2013

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).