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Calibration Executive 6.1 Known Issues

Created Jun 20, 2023

Overview

This document contains the Calibration Executive known issues that were discovered before and since the release of Calibration Executive 6.1. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.

 

Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community.

Bug Number

Legacy ID

Description

Details
208070 677002

Procedure Throws Error or Terminates When a PXIe-4080/4081/4082 DMM Is Used

PXIe-408x digital multimeters are not compatible with several Calibration Executive procedures for which a PXI-407x digital multimeter is recommended as an instrument standard.

For more information and a list of procedures, refer to "DMM Instrument Standard Considerations" in Calibration Executive Help.

Workaround:

Do not substitute a PXIe-4080/4081/4082 in a procedure in which a PXI-4070/4071/4072 DMM is recommended.

Reported Version:

Calibration Executive 4.2

Resolved Version:

N/A

Added:

Aug 14, 2020
1090478

NIPM Does Not Enforce Dependencies in Calibration Executive Feed

NI Package Manager allows the Calibration Executive feed to be modified to remove core components that are required for certain procedures. Dependencies should not be modified or deselected during installation.

Workaround:

There is currently no known workaround for this issue.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Aug 14, 2020
1087818

Calibration Executive 6.0 and Later Cannot Be Installed on 32-Bit OS

Calibration Executive 6.0 removes 32-bit operating system and application support. If you try to install Calibration Executive 6.0 or later on a 32-bit OS, NI Package Manager attempts to install the package, and then displays an error: 

Unable to locate package 'ni-calibration-executive-store (>=6.0.0.49154-0+f2)' with a compatible version and architecture.

Workaround:

There is currently no known workaround for this issue.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Aug 14, 2020
1057234

In Read-Only Mode, Uncertainty Database Error Handling Is Impaired

When the uncertainty database is read only (for example, the operator logs in without administrator privileges), an initial attempt to manage uncertainties causes Error -2147217911 when launching the Manage Uncertainty UI, as Calibration Executive tries to update the legacy database.

After the database is updated to the new format in Calibration Executive 6.0 and later, the initial error when launching the Manage Uncertainty UI is resolved. But any operation that modifies the uncertainties database results in Error -2147467259.

Actions that can result in this error include:

  • Importing an uncertainty.
  • Modifying the uncertainty version or notes from the UI results.
  • Deleting an uncertainty.
  • Modifying the Guard Band notes.

Workaround:

To resolve these errors, you should remove the read-only attribute of the uncertainty database, and then re-open the Manage Uncertainty UI.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Oct 8, 2020
1094770

Error Occurs Generating a Calibration Report on a Non-English OS

Windows OS for languages other than English (Spanish, for example) may use a date format with extended characters. In this case, PDF, Word, and Excel reports cannot be generated using default report options; Calibration Executive displays an error: 

The report file was not at the expected path or has been corrupted.

Workaround:

Configure report options to remove Calibration Date from the report file name. For details about customizing report names, refer to "Configuring Report Options" in Calibration Executive Help.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Aug 14, 2020
1091448

Installing Version 6.0 on Japanese OS with Suggested Components Causes Error

When you install Calibration Executive 6.0 on a Japanese operating system and accept the pre-selected additional items, an error occurs at the NI-HSDIO-Documentation package.

Workaround:

When you install Calibration Executive on a Japanese OS, deselect all NI-HSDIO components from the additional items list in NI Package Manager. In this case, however, the Japanese OS system cannot be used to calibrate high-speed digital I/O hardware.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Oct 8, 2020
1090572

Error Occurs If User Imports Custom Report Configuration from a Different Folder

From the Custom Report Configurator, if you try to import a new report configuration from a location other than the default folder, the following error occurs: 

The import was unsuccessful! 
Please check if the selected folder is a correct report configuration.

Workaround:

Copy individual stylesheet folders to the default report configuration folder location. In the Custom Report Configurator, click Import, and select the main CustomReports folder to import all stylesheets, or select each stylesheet folder individually.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Dec 14, 2020
1088175

Unable to Silently Install Calibration Executive

Workaround:

There is currently no known workaround for this issue.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Aug 14, 2020
1084777

Error Occurs If Path to Custom Report Stylesheet or CustomReports Folder Changes

If the file path for a custom report stylesheet or the CustomReports folder changes (for example, if a user's Documents folder is cleaned up), Calibration Executive displays an error when the report generator is launched: 

Calibration Executive: Report Gen: Report stylesheets, templates, or schema are not available. Reinstall Calibration Executive to restore these necessary files.

C:\Users\<username>\Documents\CalibrationExecutive\CustomReports\cex_CustomReports_config.ini

The report generator then closes abruptly.

Workaround:

Do one of the following:

  • Copy the content of the CustomReports folder (including the style sheet) to the expected location.
  • Manually edit the cex_Config.ini file at C:\Program Files\National Instruments\Calibration Executive\Config\, and change CustomReportsPath to point to the existing location (if known).
  • Delete the CustomReportsPath line in the cex_Config.ini file to force Calibration Executive to reset to the default location.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Aug 14, 2020
1066924

Fatal Error Occurs at Adjustment

NI 4461, NI 6704, and NI 6713 calibration procedures fail to create adjustment sessions and return a fatal error. When this error occurs, you must terminate the procedure and either use Windows Device Manager to disable and then re-enable the PCI or PXI device or shut down the system completely and power it back on again.

Verify Only run mode works correctly.

Workaround:

Use a previous version of Calibration Executive to execute the Verify & Adjust run mode on PCI/PXI-4461, -6704, and -6713 devices until a fix becomes available for version 6.0.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Oct 8, 2020
1057815

Some Cells in Imported Uncertainty Spreadsheet Are Missing Text Values

When you import an uncertainty spreadsheet, cells that use formulas to render text (for example, cells in an Uncertainty Notes column) import empty strings instead.

Workaround:

There is currently no known workaround for this issue.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Dec 17, 2020
1065569

Custom Report Features Cannot Be Shared Across User Accounts on a Workstation

Access to custom reports on a single workstation is limited to the account used to install and use Calibration Executive. By default, the path for custom reports data is: 

C:\Users\<username>\Documents\CalibrationExecutive\CustomReports

Workaround:

Copy the content of the CustomReports folder (including the style sheet) to a shared folder, and then edit the cex_Config.ini file at C:\Program Files\National Instruments\Calibration Executive\Config\ to change CustomReportsPath to the new location.

Reported Version:

Calibration Executive 6.0

Resolved Version:

N/A

Added:

Dec 14, 2020

Final Time Issue Listed

Issues found in this section will not be listed in future known issues documents for this product.

Bug Number

Legacy ID

Description

Details
1313819

Error -1074118615 Occurs While Adjusting PXI-4110 Using CalExec 6.1

While running the adjustment procedure for PXI-4110, the following error occurs:

"Error -1074118615 occurred at niDCPower Cal Adjust Current Limit.vi at step Adjust Current Output AccuracyThe Measured Outputs array contains a value that is out of the permitted range."

Re-running the procedure produces the same result.

Workaround:

If error -1074118615 occurs during verification and adjustment (VA) using Calibration Executive version 6.1, use a previous version of Calibration Executive (e.g., 5.2.1, 6.0, or 6.0.1) to execute the VA operation for the DUT until a fix becomes available.

Reported Version:

Calibration Executive 6.1

Resolved Version:

Calibration Executive 6.2

Added:

Mar 17, 2021
1349950

Error -1074116167 Occurs Verifying an NI 54xx Device Using CalExec 6.1

During the Verify and Adjust procedure for certain NI 54xx devices, the following error occurs at the Re-Verify Direct Analog Path Flatness step:

"Error -1074116167 occurred at niFgen Create Waveform (DBL).vi at step Re-Verify Direct Analog Path FlatnessValues for AO channel properties lead to an output voltage that exceeds the maximum for the device."

Re-running the procedure produces the same result.

This issue affects the following models:

  • PCI-5421
  • PXI-5421
  • PXI-5422
  • PXI-5441
  • PXIe-5442

Workaround:

If error -1074116167 occurs during verification and adjustment (VA) using Calibration Executive version 6.1, use a previous version of Calibration Executive (e.g., 5.2.1, 6.0, or 6.0.1) to execute the VA operation for the DUT until a fix becomes available.

Reported Version:

Calibration Executive 6.1

Resolved Version:

Calibration Executive 6.2

Added:

Mar 17, 2021
1349313

TUR is Calculated Incorrectly for Single-Sided Limits When Neither Limit is +/- Inf

Single-sided limits are typically +Inf or -Inf, which automated calculation in Calibration Executive handles. However, if the non-limit side of a single-sided limit is any real number (not +/-Inf), Calibration Executive returns an incorrect Test Uncertainty Ratio (TUR).

Workaround:

Upgrade to Calibration Executive 6.2, and then apply UL or LL modifier in the uncertainty worksheet to specify the active limit for the test point. For more information, refer to "Measurement Guard Banding and TUR Support" in Calibration Executive 6.2 Help.

Reported Version:

Calibration Executive 6.1

Resolved Version:

Calibration Executive 6.2

Added:

May 3, 2021

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Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).