This document contains the SystemLink known issues that were discovered before and since the release of SystemLink 2020 R4. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.
Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community.
|
Bug Number |
Legacy ID |
Description |
Details |
|---|---|---|---|
| 966801 |
Asset self-calibration status does not update after unlocking a locked systemAttempting to start an asset self-calibration on a locked system will correctly show "System Locked (changes suspended)" under Status. If the system is subsequently unlocked, the status will change to "Self-Calibrating" but will not update further. This issue is cosmetic only, and the self-calibration completes correctly.
Workaround: Run the self-calibration again with the system unlocked to reset the status.
|
Reported Version: SystemLink: 20.0 Resolved Version: N/A Added: Feb 27, 2020 |
|
| 211182 |
Using the browser navigation buttons does not correctly change a queryOn pages with a query panel (Assets, Calibrated Assets, Reports, etc.), the browser back button does not work as expected. When a user presses the back button, the URL in the browser changes, but the filters do not.
Workaround: Remove the filter using the X button next to the property selection field instead.
|
Reported Version: SystemLink: 19.5 Resolved Version: N/A Added: Feb 27, 2020 |
|
| 1173892 |
Calibration support cannot be removed from 3rd party assetsIf you enable external calibration support for a 3rd party asset you cannot remove it later.
Workaround: Manually edit the JSON file storing the asset information C:\ProgramData\National Instruments\Skyline\Data\Assets\UserDefined\_server and remove the externalCalibration section.
|
Reported Version: SystemLink: 2020 R4 Resolved Version: N/A Added: Dec 10, 2020 |
|
| 1179296 |
There is no progress information when adding, updating, or removing an assetThere is no progress information displayed from the asset grid when adding, updating, or removing an asset in a system.
Workaround: Use the History tab in the system's detail view to monitor the asset job history. |
Reported Version: N/A Resolved Version: N/A Added: Dec 10, 2020 |
|
| 1181479 |
Asset details view doesn't automatically refreshThe asset details page only updates the when a change is made and does not poll in the background. Some of the information may be out of date if another process changed the asset.
Workaround: Refresh the browser to manually refresh the asset details or navigate to the asset grid and then back into the asset details again.
|
Reported Version: SystemLink: 2020 R4 Resolved Version: N/A Added: Dec 10, 2020 |
|
| 1077767 |
Deploying RT system images can periodically failUpdating RT system images can periodically fail with the following error in the job history details, because of a race condition. opkg_lock: Could not lock /run/opkg.lock: Resource temporarily unavailable.
Workaround: Retry the deployment.
|
Reported Version: SystemLink: 20.1 Resolved Version: N/A Added: Dec 10, 2020 |
|
| 1077209 |
Packages disappear from grid when viewed in Safari full screen modePackage Repository application fails to display packages in the feed's detail view when done from Safari in full screen mode. Workaround: Use a different browser such as Chrome or take Safari out of full screen mode.
|
Reported Version: SystemLink: 2020 R3 Resolved Version: N/A Added: Dec 10, 2020 |
|
| 1137631 |
Background monitoring can cause tests to periodically failSystemLink periodically reads the calibration and temperature information for all NI assets every 5 minutes. If SystemLink is reading the temperature at the exact same time an automated test is run it can cause the test to fail if the driver reserves the device while in use.
Workaround: Lock your systems before running tests from SystemLink. This will prevent the background tasks from running.
|
Reported Version: SystemLink: 2020 R3 Resolved Version: N/A Added: Dec 10, 2020 |
|
| 1182308 |
Dashboard list is unresponsive with large number of documentsThe Dashboards web application may become slow or unresponsive when there are a large number of dashboards (1000+) created in a single workspace. Workaround: There is currently no known workaround for this issue. |
Reported Version: SystemLink: 2020 R4 Resolved Version: N/A Added: Dec 14, 2020 |
|
| 1172750 |
Parametric data viewer hangs when many test results are selectedSelecting a large number of test results in the test result grid (1000+) and then clicking View > Parametric Data, the Parametric Data Viewer hangs and there is an exception in the console.
Workaround: Select fewer test results until the resulting URL length is less than the browser limit. There is no way to send 1000 results into the Parametric Data Viewer.
|
Reported Version: SystemLink: 2020 R1 Resolved Version: N/A Added: Dec 14, 2020 |
|
| 1038431 |
Stored test results can be sent to the incorrect server when client registration is changed while forwarding is in progressIf the store & forward plugin is already loaded and forwarding steps, it continues to forward to the original server connection even if the server is changed. It will not switch servers while there are current transactions on disk and still successfully forwarding them. Since simply switching the master does not invalidate the old API key, then if the server is still accessible, the forwarding plugin does not know that it should switch to the new master.
Workaround: There is currently no known workaround for this issue. |
Reported Version: SystemLink: 2020 R2 Resolved Version: N/A Added: Dec 10, 2020 |
Issues found in this section will not be listed in future known issues documents for this product.
There are currently no issues to list.
Explore Support Content and Product Documentation
Ask the NI Community
Request Support from an Engineer
A valid service agreement may be required, and support options vary by country