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Troubleshooting Device Connectivity

    Last Modified: May 20, 2019

    If your FieldDAQ device becomes disconnected from the network, open MAX and try the following:

    • After moving the device to a new network, NI-DAQmx may lose connection to the device. In this case, click Reconnect to provide NI-DAQmx with the new hostname or IP address.
    • The FieldDAQ device icon indicates whether it is recognized and present on the network. If a connected device appears as disconnected in the configuration tree in MAX, select Self-Test or Reset. If successful, the device icon changes to dark grey.
    Figure 1. MAX Icons and States
    1. Discovered, but Not Added to the Network
    2. Recognized, Present, and Reserved on the Network
    3. Recognized, but Disconnected from the Network, Unreserved, or Reserved by Another Host

    For additional troubleshooting resources for the FieldDAQ device, refer to the Finding a Network DAQ Device in MAX topic in the Measurement & Automation Explorer Help for NI-DAQmx.

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