Requirements Gateway 2018 Known Issues

Overview

This document contains the Requirements Gateway 2018 known issues. Not every issue known to NI will appear on this list; it is intended to only show the severe and common issues.

Document Organization

There are two versions of the known issues list available:

Known Issues by Category
Known Issues by Date


Contacting NI

You can contact us by phone, email, or the discussion forums. Visit the NI Website to contact us. If you have feedback on this document, please contact NI on this NI Discussion Forum.

Known Issues by Category

The following items are known issues in Requirements Gateway 2018 sorted by Category.

Configuration Dialog Box
686122 Manual launch of help guides will fail without Adobe Acrobat
Installation
691462 Chinese Characters Cannot Be Used in an Installation Path on a English Operating System
695167 NI Package Manage Incorrectly Shows "NI Requirements Gateway Installer" When Trying to Uninstall NI Requirements Gateway 2018
Reports
486611 If Acrobat is not installed, creating a PDF file will error with "File not found: Create Process"



ID Known Issue
Configuration Dialog Box
686122

Return
Manual launch of help guides will fail without Adobe Acrobat
Under Help, when trying to launch, "Guide to Documentation," "Getting Starterd with NI Requirements Gateway," and "Release Notes" will not launch without Adobe Acrobat installed on Windows 7.

Workaround: Install Adobe Acrobat or search ni.com for the respective documents.

Reported Version: 2018    Resolved Version: N/A    Added: 06/12/2018
Installation
691462

Return
Chinese Characters Cannot Be Used in an Installation Path on a English Operating System
When installing Requirements Gateway on an English operating System, you cannot use Chinese characters for paths in the installation directory.

Workaround: Do not use Chinese characters in the installer path for Requirements Gateway.

Reported Version: 2018    Resolved Version: N/A    Added: 06/12/2018
695167

Return
NI Package Manage Incorrectly Shows "NI Requirements Gateway Installer" When Trying to Uninstall NI Requirements Gateway 2018
NI Package Manage shows "NI Requirements Gateway Installer" instead of "NI Requirements Gateway 2018" when trying to uninstall the product.

Workaround: Choose "NI Requirements Gateway Installer" in NI Package Manager when trying to uninstall from Package Manager.

Reported Version: 2018    Resolved Version: N/A    Added: 06/12/2018
Reports
486611

Return
If Acrobat is not installed, creating a PDF file will error with "File not found: Create Process"
If there is no Adobe Acrobat on the system, the option to generate a PDF report will be present. However, the user will see the error, "File Not Found: Create Process."

Workaround: Generate an HTML report or install Adobe Acrobat.

Reported Version: 2014    Resolved Version: N/A    Added: 06/12/2018

Document last updated on 6/14/2018

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).