License Manager 21.8 Bug Fixes

Overview

The following items are notable issues fixed between the release of License Manager 21.3 and License Manager 21.8, including additional patches and service packs. If you have an issue ID, you can search this list to validate that the issue has been fixed. This is not an exhaustive list of issues fixed in the current version of License Manager.

Bug Number

Legacy ID

Description

Details

1128014

License Activation dialog shows up in English when opening the application even in Chinese OS

When I try to install TestStand 2020 in a Chinese OS, I see the activation dialog appear in English in some instances. The dialog appears in English when I open the application directly. 

Workaround:

Activate the software directly from License Manager or after the installation completes. 

Fixed in License Manager 21.3. 

Reported Version:

NI License Manager 20.7

Resolved Version:

NI License Manager 21.3

Added:

Jul 26, 2021

1533938

License Manger prevents Flexlogger Language Switching from working properly

When using a Trial version of FlexLogger 2021 R2 and R3 and switching to a non-English language, the languages shown will be a mix of the selected language and English. This error continues when choosing "Remind Me Next Time" when the Licensing Wizard pops up on software launch. 

Workaround:

Select "Remind Me When They Expire" so that the Licensing Wizard is not shown again until the user activates the software or the evaluation expires. This error does not occur when the Licensing Wizard doesn't appear. 

Fixed in License Manager 21.3.

Reported Version:

NI License Manager 20.7

Resolved Version:

NI License Manager 21.3

Added:

Jul 28, 2021

1356194

Memory leak when repeatedly launching UAU from Licensing Wizard

A memory leak will be present when repeating the following steps 3-4 times: launch NI License Manger, click "Activate Software" to open the Licensing Wizard, click "Log in to Activate," and then exit.

Workaround:

Do not launch the Licensing Wizard repeatedly.

Fixed in  License Manager

Reported Version:

NI License Manager 4.7

Resolved Version:

NI License Manager 21.8

Added:

Jul 28, 2021

991289

In some instances the localized language in the UX isn't fully localized

In some instances, when the localized language is part of a sub-locale, the splash screen remains in English and the Help buttons and Links redirect to the English help file. For example, the behavior will occur on a French (Canada) OS but not a  French (France) OS. This bug occurs for all languages with a sub-locale.


Workaround:

Fixed in License Manager 21.3

Reported Version:

NI License Manager 4.5

Resolved Version:

NI License Manager 21.3

Added:

Oct 6, 2021

1549931

Licensing Wizard shows incorrect demo end date on first launch after license file replaced

In some cases, replacing a license file while a demo is active causes the License Manager wizard to show an invalid expiration date, such as January 01, 1900. This is only shown on the first launch after the file is replaced and is corrected on subsequent launches of the wizard.


Workaround:

Fixed in License Manager 21.3

Reported Version:

NI License Manager 21.0

Resolved Version:

NI License Manager 21.3

Added:

Oct 6, 2021

1623166

SystemLink license banner shows negative value for remaining days on evaluation after upgrading

While in the evaluation period and upgrading from SystemLink 21.1 to SystemLink 21.3, the SystemLink license banner shows the expiration in negative days while still in the evaluation period. This is a visual bug and the evaluation will still expire at the expected time.

Workaround:

Fixed in License Manager 21.8.

Reported Version:

NI License Manager 21.3

Resolved Version:

NI License Manager 21.8

Added:

Oct 6, 2021

1574494, 1752774, 948111

Cannot activate some products that useLicense Manager 21.3

License Manager 21.3 will not be able to activate certain products (for example, LabVIEW) starting mid-2022.

Workaround:

Fixed in License Manager 21.3.1.

Reported Version:

NI License Manager 21.3

Resolved Version:

NI License Manager 21.3.1

Added:

Dec 13, 2021

1829815

License Manager CLI Incorrect Error when using /activateall without /silent

When /activateall was used without /silent, the License Manager CLI showed the following Error: 
"ERROR: The name is necessary for the activation of the product."
This was incorrect and when /activeteall was used with /silent the License Manager CLI wouldn't show the error.

Workaround:

Fixed in License Manager 21.8.

Reported Version:

NI License Manager 21.3

Resolved Version:

NI License Manager 21.8

Added:

Apr 8, 2022

1783497

Incompatibility between new versions of License Manager and old versions of VLM is not obvious

New versions of License Manager may be incompatible with old versions of VLM (Volume License Manager). For instance, License Manager 21.3 is incompatible with VLM 3.1.2. However, this incompatibility is not obvious from the behavior of NI License Manager. 
Currently, the user is able to connect to the old VLM server through License Manager. The server information and licenses appear in License Manager and the product appears licensed. However, when the customer tries to launch a product, the checkout fails and the product doesn't launch.

Workaround:

License Manager 21.8 now has a clearer error message in these instances. Upgrade VLM (Volume License Manager) to avoid this error. 

Reported Version:

NI License Manager 21.3

Resolved Version:

NI License Manager 21.8

Added:

Apr 8, 2022

1667781

License Manager's splash screen is not fully localized when launched with /locale option

License Manager's splash screen is not fully localized when launched with /locale option.

Workaround:

Fixed in License Manager 21.8.

Reported Version:

NI License Manager 21.3

Resolved Version:

NI License Manager 21.8

Added:

Apr 8, 2022

1887338

License Manager displays TestStand Semiconductor Module name inconsistently depending on the activation method.

NI License Manager displays the TestStand Semiconductor Module (TSM) version name (e.g. Q2 2022) inconsistently depending on the activation method. Regardless of what is shown, this is a cosmetic error and TSM is activated correctly. NI License Manager may show the version of TestStand, but not TSM. In other instances, NI License Manager may only show the version of TSM activated and not TestStand. 

Workaround:

There is currently no known workaround for this issue.

Reported Version:

NI License Manager 21.8 | TestStand Semiconductor Module: 2022 Q2

Resolved Version:

NI License Manager 21.8.1

Added:

Apr 8, 2022

1902339

Incorrect disk space estimate shown in NI Package Manager

The disk spaced needed to install License Manager is 1 GB. This is correct in the Readme, but incorrect in the "Details" section of the Browse Products tab in NI Package Manager. 

Workaround:

There is currently no known workaround for this issue.

Reported Version:

NI License Manager 21.8

Resolved Version:

NI License Manager 21.8.1

Added:

Apr 8, 2022

Additional Patch Information

Installing some patches may require certain additional steps or considerations. Please refer to the following table for more information about patches for this release.

These patches currently do not have any special instructions.

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).