Each Issue appears as a row in the table and includes these fields:
Issue ID—Contains the number in at the top of each of the cells in the first column. When you report an issue to NI, you may be given this ID, you can also find IDs posted by NI on the discussion forums or in Knowledge Base articles.
Issue Title —Describes the issue in one sentence or less.
Problem Description (optional)—Describes the problem in further detail. The brief description given does not necessarily describe the problem in full detail, and it is expected that you might want more information on an issue. If you would like more information on an issue feel free to contact NI (contact information below) and reference the ID number given in the document.
Reported Version—Contains the earliest version of the NI SoftMotion Module the issue was reported in. If you discover the issue appears in an earlier version of the NI SoftMotion Module than is reported in this field, you can report that to NI (contact information below) to have the field updated.
Resolved Version—Contains the version the issue was resolved or was no longer applicable. If an issue has not been resolved "N/A" will be reported.
Date Added—Contains the date the issue was added to the document (not the reported date).
Feel free to contact NI regarding this document or issues in the document. If you are contacting NI in regards to a specific issue, be sure to reference the ID number given in the document to the NI representative. The ID number contains the current issue ID number as well as the legacy ID number (use the current ID number when contacting National Instruments). You can contact us through any of the normal support channels including phone, email, or the discussion forums. Visit the NI Website to contact us. Also consider contacting us if you find a workaround for an issue that is not listed in the document so that we can add the workaround to the document.
The following items are known issues in NI Vision Acquisition Software 17.1 and 17.5 sorted by Category.
| ID | Known Issue | |||||
|---|---|---|---|---|---|---|
| Installation | ||||||
| 623854 Return | Installing or reinstalling certain drivers, including NI-IMAQdx or Vision-RIO, on top of previous installations on a Linux Real-Time target can put the target in an unreachable state unless you force it into safe mode using the reset button or manually reassociate driver dependencies on the target. To avoid this issue, format the target prior to installing or reinstalling software, or only perform reinstallations using a Recommended Software Set. To learn more about this issue and additional recovery options, visit ni.com/info and enter the Info Code nikalEmbeddedReinstall.
| |||||
| NI-IMAQdx | ||||||
| 664935 Return | Windows 10 systems with Secure Boot enabled cannot load the default installed USB3 Vision drivers. Refer to the Configuring NI-IMAQdx section of this document for more information.
| |||||
| 414065 Return | Volume License Manager attempts to check out available NI Vision Development Module licenses before trying NI Vision Acquisition Software licenses.
| |||||
| 474860 Return | Renaming a camera on some real-time targets may take a long time to complete.
| |||||
| NI-IMAQ I/O | ||||||
| 427019 Return | Only one NI PCIe-1473R framegrabber can use the virtual serial port at a time.
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Document last updated on 5/15/2018.