Refer to the following table for more information on common error messages that you might receive when using Update Service.
Message Description
404 when downloading Update Service could not locate one of the selected updates. Try again later or contact NI support if the problem persists.
Download error Update Service encountered an error while downloading one of the selected updates. Try again later or contact NI support if the problem persists.
MetaSuiteBuilder not found One of the dependencies of Update Service cannot be located. Repair your Update Service installation or contact NI support if the problem persists.
MetaSuiteBuilder exited with error Update Service encountered an error while preparing the selected updates for installation. Try again later or contact NI support if the problem persists.
MetaSuite not found One of the dependencies of Update Service cannot be located. Repair your Update Service installation or contact NI support if the problem persists.
MetaSuite exited with error Update Service encountered an error while installing the selected updates. Try again later or contact NI support if the problem persists.
Application error An error has occurred and Update Service must exit. Restart your computer, start Update Service (Start»All Programs»National Instruments»Update Service), and check for updates. If this error continues, contact NI support.
You cannot run an NI installer and NI Update Service simultaneously An installer is running. Close the installer or wait for it to finish before running Update Service.
You may be receiving this message for several reasons. Visit ni.com/info and enter the UpdateErrors Info Code for more information. An issue has occurred while communicating with National Instruments. Either this computer does not have an active Internet connection or ni.com is temporarily down. Verify your Internet connection and click Try Again. If the problem persists, contact NI support.
Validation error Update Service encountered an error while validating the integrity of one of the selected updates. Try again later or contact NI support if the problem persists.