My device does not appear in MAX

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Local Devices

Complete the following steps to troubleshoot a local device that does not appear in MAX.

Verify that the device shows up in Windows Device Manager. If it does not, verify the connection between the device and the local system.
If your device is listed in Windows Device Manager, verify that you have the correct driver installed. Visit ni.com/drivers to download the latest version of your driver.
If you have the correct driver installed, verify that the NI Device Loader service is running.
1. Log in as a user with administrative privileges.
2. (Windows 7) Select Start»Control Panel»Administrative Tools»Services. (Windows XP) Select Start»Control Panel»Administrative Tools»Services.
3. Right-click the NI Device Loader service and select Properties from the drop-down menu.
4. Make sure that the service status is Started. If it is not, use the Start button to start the service.
Select View»Refresh or press the <F5> key to refresh the MAX configuration tree.

Complete the following steps to troubleshoot a remote system that does not appear in MAX.

Select View»Refresh or press the <F5> key to refresh the MAX configuration tree.
Verify that the system is on the same subnet as the computer from which you are running MAX.
Create a new remote system.