Refer to the table below to solve common Configuration Utility issues.

Table 43. Common Configuration Utility Troubleshooting Steps
Issue What to Check
Hardware discovery finds nothing or times out Confirm the hardware is installed and the required NI drivers are present. Use Add Manual to enter instruments by hand.
Cannot save, receiving "unassociated AATT" error message Remove unwanted attenuators in the Unassociated group and drag the remaining attenuators onto a VST instrument. Then click Save.
Cannot save, receiving validation errors Read the error dialog. Each entry names the section, key, and problem. Fix the red fields, then click Save again.
A field shows a red dot Hover over the dot for a tooltip. Common causes include out-of-range numbers, invalid choices, duplicate triggers, or invalid IP addresses.
A field shows a yellow dot This is a warning, not an error. A common cause is an empty Model field.
Advanced fields are missing They are hidden unless Development Mode is on. Enable Development Mode by selecting Options » Development Mode.
The RTG is using the wrong configuration Select the correct file and choose File » Make Default, or click Reset Default File to revert to the system default.
Quotes appear around values Enable Options » Auto-Remove Quotes on Load and reopen the file.