Repair Services

NI strives to achieve the highest level of quality in every test, measurement, and automation product it sells. Before a device leaves the factory, it undergoes rigorous testing and inspection because NI believes in its commitment to quality. However, even the highest quality equipment sometimes needs repair. NI provides world-class repair services and service programs to help you protect your investment, fix your maintenance costs, and minimize unexpected downtime.

Submit a request for repair

Learn More About Repair Services

One Year of Repair Coverage Included with NI Hardware

NI repair services are performed in a timely manner by highly trained, factory technicians using only original parts at NI service centers worldwide. In addition to restoring your device’s functionality, standard repair service includes firmware updates and calibration in adherence to NI specifications. One year of repair coverage is included with all NI hardware, and this can be extended through the purchase of a Standard, Premium, or PremiumPlus Service Program.

View our hardware repair policies

Extend or Upgrade Repair Coverage

NI offers service programs for hardware and systems to help you meet your budgetary or uptime needs when maintenance is required. Operate on a fixed budget and avoid unplanned expenses for three or five years with a Standard or Premium Service Program. If you require high uptime, NI can ship you a replacement product within one business day of your request as part of the Premium Service Program, or help you manage a tiered sparing model as part of the PremiumPlus Service Program.

Learn about repair options available through a service program