This document contains the NI License Manager 4.5 known issues that were discovered before and since the previous release. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.
Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community.
Clicking in the serial number field does not pull up the Windows On Screen Keyboard for touch enabled devices
When using a touch enabled device in a mode that uses the Windows On Screen Keyboard, clicking in the field where you enter your serial number does not pull up the keyboard.
Workaround: Use a keyboard to input the serial number.
NI License Manager does not update network licenses if a new license file is installed on the connected Volume Licensing Server.
If NI License Manager is open and connected to a Volume Licensing Server, when a new license file is installed in Volume License Manager on the licensing server, NI License Manager does not show the updated licenses, even after refreshing.
Workaround: Close and relaunch NI License Manager or remove and re-add the server from the "Manage Volume License Servers" menu.
Closing the license dialog for products using the 'x' button instead of the 'Launch' button returns a failure.
When opening unlicensed software and using the NI Licensing Wizard to activate with a serial number or activation code, if the 'x' button is clicked instead of using the 'Launch' button, the licensed software fails to open due to lack of licensing. However, the software will correctly show as activated in NI License Manager.
Backup license notification remains after local activation
In some cases, a client formerly connected to a Volume License Server that has been issued a backup license will continue to notify the user that the backup license is being used or has expired. This issue can persist even after activating the client locally.
DAQExpress can fail to open upon first launch if the login dialog is closed before entering credentials
In some cases, DAQExpress can fail to open upon its first launch if the user does not use the License Manager dialog to log in. This issue has only been intermittently observed on the very first launch of DAQExpress for a system.