NI InsightCM™ 3.2 Readme

November 2017

This file contains important information about the NI InsightCM™ software, including system recommendations, network requirements, installation instructions, and known issues.


System Requirements

Installation Instructions

Product Security and Critical Updates

New Features

Upgrading from a Previous Version

Known Issues

Bug Fixes

Getting Started and Accessing the Help

Automating the Installation of NI Products

Legal Information


NI InsightCM is a software solution for online monitoring to be used with NI monitoring hardware. In the NI InsightCM web application, you can configure and manage NI monitoring devices, set alarm rules, view acquired data, determine how NI InsightCM stores data, and more. NI InsightCM supports the following optional toolkits:

  • NI InsightCM Enterprise Gateway Toolkit—Allows you to export feature calculations to external data historian software.
  • NI Motor Current Signature Analysis Toolkit—Allows you to acquire motor voltage and current signals and analyze the signals to monitor three-phase AC induction electric motor conditions.
  • NI Electromagnetic Signature Analysis Toolkit—Allows you to perform sweeps of radio frequencies to detect spikes that indicate equipment failures.
  • NI Thermal Imaging Toolkit—Allows you to collect temperature data from thermal cameras.

System Requirements

The following sections describe the recommended specifications for NI InsightCM Server.

NI InsightCM Server

Note  National Instruments recommends using solid state drives to improve disk throughput.
Systems with fewer than
10 NI Monitoring Devices
Systems with fewer than
50 NI Monitoring Devices
Systems with more than
50 NI Monitoring Devices
  • Windows 7 64-bit Professional Service Pack 11
  • 2.2 GHz, 4-core processor
  • 16 GB RAM
  • One physical hard drive for OS, program installation, and storing data files—At least 500 GB disk space
  • Windows Server 2012 R22
  • 2.2 GHz, 8-core processor
  • 16 GB RAM
  • Two physical hard drives:
    • For OS and program installation—At least 250 GB disk space
    • For storing data files—At least 1 TB disk space
  • Windows Server 2012 R22
  • 3 GHz, 16-core processor
  • 32 GB RAM
  • Two physical hard drives:
    • For OS and program installation—At least 250 GB disk space
    • For storing data files—At least 2 TB disk space

Note  (Optional) If you use NI InsightCM Server Enterprise Gateway Toolkit add-on with OSIsoft PI System software, you must install the OSIsoft PI SDK.

1 NI software is signed with a SHA-256 certificate. Windows 7 SP1, Windows Embedded Standard 7 SP1, and Windows Server 2008 R2 SP1 require Microsoft updates to support SHA-256. Refer to Microsoft KB3033929 for more information about how to install this security update.

2 NI software installs VC2015 Runtime and .NET 4.6.2. Windows 8.1 and Windows Server 2012 R2 require Microsoft updates to support these items. Refer to Microsoft KB2919442 and KB2919355 for more information about how to install these updates.

Network Requirements

NI InsightCM Server has the following network requirements:

  • Use Windows Firewall Inbound and Outbound rules to open the following ports:
    82TCP (inbound and outbound)
    482TCP (inbound and outbound)
    5353UDP (inbound)
    5672TCP (inbound and outbound)
    6343TCP (inbound and outbound)
    8002TCP (inbound and outbound)
    2343UDP (inbound and outbound)
    6000-6010UDP (outbound)
    27016TCP (inbound and outbound)
    49580 TPC (outbound)
  • Use Windows Firewall Inbound and Outbound rules to allow the following programs to communicate:
    • lkads.exe, installed at C:\Windows\SysWOW64

InsightCM Web Application

National Instruments recommends you use the following browsers and screen resolution to access the InsightCM web application:

  • The latest version of one of the following web browsers:
    • Google Chrome
    • Microsoft Edge
    • Internet Explorer
  • Screen resolution of 1366x768 pixels or higher

Installation Instructions

Complete the following steps to install the NI InsightCM software:

  1. Log into Windows using an Administrator account. Contact your IT department if you do not have Administrator access.
  2. Insert the NI InsightCM installation USB drive in the server machine.
    Note  Visit and enter the Info Code USBGuideSpec for the USB flash drive user guide and specifications.
  3. Run setup.exe as administrator.
  4. Follow the installer prompts, enter any required information, and activate when prompted, if necessary. When prompted to reboot, log into the same Windows account you used to run the installer.
  5. (Optional) If you purchased the NI InsightCM Enterprise Gateway Toolkit to use with the OSIsoft PI Server, ensure that you install and configure PI System Access License from OSIsoft on the server machine.

Configuring the Transceiver Settings

Complete the following steps to configure the device transceiver settings so that the device can reliably communicate with NI InsightCM Server:

  1. In a web browser, launch the InsightCM web application by navigating to the following URL on any computer or device on the same network as the server machine, http://serverIpAddress:82 or http://serverDNSHostname:82.
  2. Log in with the default username (admin) and password (blank).
  3. Click the Navigation menu on the top right side of the page and choose Options.
  4. In the Options dialog box, click the Transceiver section under the Server Settings category to the left.
  5. Click the Alternate IP Address button in the window to the right.
  6. In the Alternate IP Address dialog box that displays, you can see all the possible addresses for your server. Copy the address that you want to use as your hostname:
    • If your server has a static IP address or you don't expect your server IP address to change, copy the IP address to use as the hostname.
    • If you are using a DNS server on your network and you expect your server IP address to change, copy the fully qualified server name to use as the hostname. The server name dynamically links to the server IP address even if it changes. However, using the server name is less reliable than using the IP address. Only use this option in cases where using the IP address is impractical.
    Note  Do not use the default localhost value as the hostname for the server. Select the address that best suits your use case based on the criteria listed.
  7. Paste the address that you copied in the previous step into the Hostname field.
  8. If you want the transceiver to use the address that you specified in the Hostname field rather than the default IP address to locate the server, disable the Use IP Address checkbox. When you save the server settings, the Transceiver field value automatically updates to match the Hostname field value.
  9. Click OK to save the settings. NI InsightCM prompts you to restart InsightCM services to apply the change.
  10. After you save the new server settings, reset the device connection to get the server to send the updated connection information files to the device.

Configuring Measurement Type Units to Metric

Complete the following steps if you want to switch to metric units:

  1. Open a command prompt on your server machine and change to the "<InstallDrive>:\Program Files\National Instruments\InsightCM Server 3.0\" directory.
  2. Run InsightCMConsole.exe importdefinition -t unit -f "<InstallDrive>:\Program Files\National Instruments\InsightCM Server 3.0\Definitions\UnitDefinitions\MetricUnits.json".
  3. Check that the command prompt reports "Success:".
  4. Run "InsightCMConsole.exe exportdefinition -t asset -n <sensor name> -o <full path to output definition file>".
  5. Open the definition file using a text editor.
  6. Find the property definition where the key value is Unit and change the value of DefaultValue to the appropriate metric unit.
  7. Save the file and run InsightCMConsole.exe importdefinition -t asset -f "<full path to definition file>".
  8. Repeat steps 4 through 7 for each sensor definition you want to update.

Product Security and Critical Updates

Visit to view and subscribe to receive security notifications about NI products. Visit for information about critical updates from NI.

New Features

Time Synchronous Averaging Viewers

On the Data Viewer page, you can choose one of the following viewers:

  • TSA (Time Synchronous Averaging) Spectrum viewer—Displays the power spectrum of the TSA waveform data from a specific acquisition.
  • TSA (Time Synchronous Averaging) Waveform viewer—Displays the time-domain representation of a measurement with reduced noise and non-synchronous energy from a specific acquisition.

Burst Mode Data Collection

To collect high-resolution data, you can use burst mode on the Data Viewer page. Temporarily acquiring high-resolution data is useful for troubleshooting equipment with data that may indicate an issue. On the Device Configuration page, you can also schedule a burst data set collection to run on a device periodically so that you can compare high-resolution data over time.

Manual Scaling on Data Viewers

You can disable auto-scaling to manually set the scale for a viewer using the Set Scale button in the viewer toolbar.

Phase Wrapping on Bode

You can view phase data wrapped from -180 to 180 or 0 to 360 degrees on the bode viewer using the Settings button in the viewer toolbar.

Upgrading from a Previous Version

For information about how to upgrade your NI InsightCM software from a previous version, visit and enter the Info Code InsightCMUpgrade.

Known Issues

You can access the software and documentation known issues list online. Refer to the NI website for an up-to-date list of known issues in NI InsightCM.

Bug Fixes

You can access a list of IDs and titles of a subset of issues fixed in NI InsightCM on the NI website. This is not an exhaustive list of issues fixed in the current version of NI InsightCM. If you have a CAR ID, you can search this list to validate that the issue has been fixed.

Getting Started and Accessing the Help

For instructions for completing the setup tasks required to connect NI Monitoring Devices to NI InsightCM and start acquiring and viewing data, refer to Getting Started with NI Monitoring Devices and NI InsightCM, available on the NI InsightCM installation USB drive as gettingStarted_InsightCMServer.pdf.

For information about NI InsightCM and NI Monitoring Devices, refer to the NI InsightCM Configuration and Monitoring Help, accessible by clicking Help in the top-right corner of the NI InsightCM web application.

Automating the Installation of NI Products

You can automate the installation of most NI products using command-line arguments to suppress some or all of the installer user interface and dialog boxes.

If the NI product you are installing uses Microsoft .NET 4.6.2, the .NET installer may run before any NI software installs and may require a reboot before the installation of NI software begins. To avoid a .NET reboot, install .NET 4.6.2 separately before you install NI software.

For more information about automating the installation of NI products, refer to the following KnowledgeBase articles:

Legal Information


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End-User License Agreements and Third-Party Legal Notices

You can find end-user license agreements (EULAs) and third-party legal notices in the following locations after installation:

  • Notices are located in the <National Instruments>\_Legal Information and <National Instruments> directories.
  • EULAs are located in the <National Instruments>\Shared\MDF\Legal\license directory.
  • Review <National Instruments>\_Legal Information.txt for information on including legal information in installers built with NI products.

U.S. Government Restricted Rights

If you are an agency, department, or other entity of the United States Government ("Government"), the use, duplication, reproduction, release, modification, disclosure or transfer of the technical data included in this manual is governed by the Restricted Rights provisions under Federal Acquisition Regulation 52.227-14 for civilian agencies and Defense Federal Acquisition Regulation Supplement Section 252.227-7014 and 252.227-7015 for military agencies.

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