NI InsightCM 3.0 Known Issues

Panoramica

This document contains the InsightCM 3.0 known issues that were discovered before and since the release of InsightCM 3.0. Not every issue known to NI will appear on this list; it is intended to only show the severe and common issues.

Known Issues by Category

The following items are known issues in InsightCM 3.0 sorted by Category.

InsightCM Monitoring Devices
566264 Rises Above and Falls Below Operating state logic Incorrect
InsightCM SDK
- 2.0 SDK Custom Devices are Incompatible with 3.0 Server
InsightCM Web Application
636659 Asset Definition Page hangs when deleting sensor features at large sites
625288 Spectrum-Viewer x-Axis scaling incorrect on non-English OS
631605 Historian Asset node fails to load on Data Page
635504 InsightCM Server machine hangs on shut down or reboot
633240 Alarms not evaluated in correct Operating State by InsightCM Server



ID Known Issue
InsightCM Monitoring Devices
633261

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Rises Above and Falls Below Operating state logic Incorrect
Using Rises Above or Falls Below logic in the Default operating states acts similar to Greater than or Less than. Device will send data every second until condition is not true, instead of a single shot true condition and then returning to false.

Workaround: Apply InsightCM Server 3.0.1 Patch or upgrade to InsightCM 3.1

Reported Version: 3.0    Resolved Version: 3.0.1    Added: 07/17/2017
InsightCM SDK
-

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2.0 SDK Custom Devices are Incompatible with 3.0 Server
Due to changes to in 3.0 application, custom devices developed with the InsightCM SDK 2.0 are incompatible with InsightCM 3.0 server. To use migrate 2.0 for 3.0 use, contact NI Support for best practices and possible migration paths.

Workaround: n/a

Reported Version: 3.0    Resolved Version: N/A    Added: 07/17/2017
InsightCM Web Application
636659

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Asset Definition Page hangs when deleting sensor features at large sites
When deleting features from sensor definition on the Asset Definition page at a site with large number of sensors, the Remove function never finishes executing. The user can select a feature to Remove, and are given the 'Update Nodes' warning. Loading mask will be displayed and operation will not complete. Similar behavior is seen when adding a feature and then making the feature default, which adds the feature to all sensors.

Workaround: Upgrade to InsightCM 3.1

Reported Version: 3.0    Resolved Version: 3.1    Added: 07/17/2017
625288

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Spectrum-Viewer x-Axis scaling incorrect on non-English OS
Using a Windows Server OS with non-English keyboard and display options can result in the Spectrum-Viewer x-Axis scaling incorrectly. The reported affected systems are Dutch and German Windows Keyboards options.

Workaround: Apply InsightCM Server 3.0.1 Patch or upgrade to InsightCM 3.1

Reported Version: 3.0    Resolved Version: 3.0.1    Added: 07/17/2017
631605

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Historian Asset node fails to load on Data Page
A Historian Asset configured to load data from PI server causes Data viewer page to error when viewing asset.

Workaround: Apply InsightCM Server 3.0.1 Patch or upgrade to InsightCM 3.1

Reported Version: 3.0    Resolved Version: 3.1    Added: 07/17/2017
635504

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InsightCM Server machine hangs on shut down or reboot
When InsightCM Server is issued a restart or shutdown command, Windows just shows 'Stopping Services' continually. When manually stops InsightCM 3.0 and RabbitMQ services, the sever proceeds to shut down.

Workaround: Upgrade to InsightCM 3.1 or manually stop InsightCM 3.0 and RabbitMQ from Windows Services

Reported Version: 3.0    Resolved Version: 3.1    Added: 07/17/2017
633240

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Alarms not evaluated in correct Operating State by InsightCM Server
Users may define Alarms that evaluated in specific operating states, e.g. Alarm1 in On state and Alarm2 in Off State. Alarms are not filtering the operating states correctly and evaluated in all operating states.

Workaround: Upgrade to InsightCM 3.1

Reported Version: 3.0    Resolved Version: 3.1    Added: 10/5/2017

Document last updated on 10/5/2017

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).