Archived: MAX 4.6.x Known Issues

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This content provides support for older products and technology, so you may notice outdated links or obsolete information about operating systems or other relevant products.

Overview



This document contains the Measurement & Automation (MAX) 4.6.x known issues that were discovered before and since the release of MAX 4.6.x. Not every issue known to NI will appear on this list; it is intended to only show the severe and more common issues that can be encountered.

Each Issue appears as a row in the table and includes these fields:
  • Issue ID
  • Legacy ID - The issue's legacy ID from NI's deprecated bug reporting database (if applicable)
  • Issue Title
  • Problem Description
  • Workaround
  • Reported Version - the earliest version of MAX the issue was reported in
  • Resolved Version - version the issue was resolved or was no longer applicable
  • Date Added - the date the issue was added to the document (not reported date)

Contacting NI

You can contact us by phone, email, or the discussion forums. Visit the NI Website to contact us. If you are contacting NI in regards to a specific issue, be sure to reference the ID number given in this document. If you have feedback on this specific document, please contact NI on this NI Developer Zone post.

Known Issues by Date

The following items are known issues in MAX 4.6 sorted by Date.

113710 Import/Export wizards may fail to report errors
156626 "To Default" button on the Network Settings tab always resets IP to 0.0.0.0
167599 Duplicated SCXI/SCC/cDAQ chassis in Configuration Export Wizard
174178 MAX crashes when deleting multiple remote targets
175411 Export file type is not changeable on German OS
175423 MAX Portable Configuration error codes are corrupted on Asian operating systems
176794 Recommended Software Set (RSS) upgrades and downgrades fail with Error code 1430
177801 MAX Portable Configuration error codes are undefined in 64-bit applications
54212 3WNBPCG0 Product Update feature does not return correct information
91473 46EA9908 MAX behaves incorrectly with a disconnect ENET device in the system
189860 Real-Time system replication fails
193149 MAX User Interface is slow when identifying a remote PXI controller
194081 Delete toolbar button crashes MAX
196027 MAX Real-Time Software Install Wizard may crash when attempting certain upgrade scenarios



ID Known Issue
113710

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Import/Export wizards may fail to report errors
Under certain situations, Import/Export wizards may display only an error code, rather than a descriptive message. In other cases, these wizards could fail to report an error even if failure did occur.

Workaround: N/A

Reported Version: 4.5    Resolved Version: N/A    Added: 08/03/2009
156626

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"To Default" button on the Network Settings tab always resets IP to 0.0.0.0
Currently, the To Default button will always reset target IP to 0.0.0.0, which is not the default factory setting on newer targets, including the WSNs. These targets may not work after the IP is set to 0.0.0.0.

Workaround: N/A

Reported Version: 4.5    Resolved Version: N/A    Added: 08/03/2009
167599

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Duplicated SCXI/SCC/cDAQ chassis in Configuration Export Wizard
When trying to export the SCXI/SCC/cDAQ configuration, the chassis shows up twice in the Configuration Export Wizard.

Workaround: This is a cosmetic issue. The duplicated items are mapped to the same item. Select one with a checkbox and ignore the other one. The configuration will be exported correctly.

Reported Version: 4.6    Resolved Version: N/A    Added: 08/03/2009
174178

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MAX crashes when deleting multiple remote targets
During the discovery stage, MAX may crash if you attempt to delete multiple existing targets together.

Workaround: Launch MAX and try again or delete targets one by one.

Reported Version: 4.6    Resolved Version: N/A    Added: 08/03/2009
175411

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Export file type is not changeable on German OS
On German OSes, you cannot use the drop-down menu to change the file type for the export file. The only option available is the default .nce file format.

Workaround: Click the drop-down menu to select it and then use the arrow keys on the keyboard to change the file type.

Reported Version: 4.5    Resolved Version: 4.6.1    Added: 08/03/2009
175423

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MAX Portable Configuration error codes are corrupted on Asian operating systems
If you are using the MAX Portable Configuration VIs with Japanese, Chinese, or Korean LabVIEW, the errors are displayed correctly. However, the error description are not displayed correctly.

Workaround: N/A

Reported Version: 4.6    Resolved Version: 4.6.1    Added: 08/03/2009
176794

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Recommended Software Set (RSS) upgrades and downgrades fail with Error code 1430
When trying to upgrade or downgrade RSS on cRIO targets, the process fails with error 1430.

Workaround: Uninstall and then reinstall your software rather than ugrade and downgrade.

Reported Version: 4.6    Resolved Version: 4.6.1    Added: 08/03/2009
177801

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MAX Portable Configuration error codes are undefined in 64-bit applications
If you are using the MAX Portable Configuration VIs in 64-bit LabVIEW, the errors are displayed correctly. However, the error description is not defined.

Workaround: N/A

Reported Version: 4.6    Resolved Version: 4.6.1    Added: 08/03/2009
54212
3WNBPCG0

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Product Update feature does not return correct information
The "National Instruments Product Updates" item under the Tools menu launches a Web page containing incorrect information or broken links.

Workaround: Visit ni.com/info and enter the Info Code "NIDrivers" to locate and download the latest software.

Reported Version: 4.1    Resolved Version: N/A    Added: 08/03/2009
91473
46EA9908

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MAX behaves incorrectly with a disconnect ENET device in the system
ENET Serial or GPIB devices added in MAX are treated as static resources. When the devices are off, MAX still attempts to connect to them. This can cause a timeout if you have a high port count.

Workaround: Delete the ENET devices from MAX.

Reported Version: 4.2    Resolved Version: N/A    Added: 08/03/2009
189860

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Real-Time system replication fails
In LabWindows/CVI's Real-Time System Imaging Utility, you might get a "Unclassified error" when creating a image.

Workaround: N/A

Reported Version: 4.6    Resolved Version: 4.6.2    Added: 11/15/2009
193149

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MAX User Interface is slow when identifying a remote PXI controller
Under certain installation scenarios, MAX may appear unresponsive when identifying remote controllers. This behavior is exacerbated when the remote chassis contains multiple serial ports.

Workaround: MAX recovers eventually, depending on the hardware installed in the remote chassis.

Reported Version: 4.6    Resolved Version: 4.6.2    Added: 11/15/2009
194081

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Delete toolbar button crashes MAX
MAX crashes when hovering over the Delete toolbar button of a Serial device.

Workaround: Delete the device by right-clicking it and selecting Delete.

Reported Version: 4.0    Resolved Version: 4.6.2    Added: 11/15/2009
196027

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MAX Real-Time Software Install Wizard may crash when attempting certain upgrade scenarios
When upgrading certain NI software, the software install wizard may automatically select other dependent software in the features list. If you attempt to deselect the dependencies, the Real-Time software install wizard may crash.

Workaround: Upgrade with the default selections and then downgrade the software dependencies.

Reported Version: 4.6    Resolved Version: N/A    Added: 11/15/2009

Document last updated on 11/16/2009

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).