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PXI Platform Services 21.5 Known Issues

Overview

This document contains the PXI Platform Services known issues that were discovered before and since the release of PXI Platform Services 21.5. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.

 

Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community.

Bug Number

Legacy ID

Description

Details

1873786

PXI/PXIe devices disconnecting in NI MAX

A new feature in PXI Platform Services 21.5 introduced a memory leak that after enough runtime, presents itself by the devices disconnecting in NI MAX and/or NI MAX becoming unresponsive.

Workaround:

Restarting the PXI Resource Manager service restores the ability to communicate with the devices. However, sometimes when doing this, the chassis numbers can be reordered and may require another reboot.

Reported Version:

PXI Platform Services 21.5 | STS Software Bundle 21.0

Resolved Version:

PXI Platform Services 21.8

Added:

Apr 27, 2022

Final Time Issue Listed

Issues found in this section will not be listed in future known issues documents for this product.

There are currently no issues to list.

Additional Resources

Explore Support Content and Product Documentation 

 

 

Ask the NI Community

 

 

Request Support from an Engineer

 

A valid service agreement may be required, and support options vary by country

 

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).