IT Foundations: Tier 1 Onboarding Course Overview
This fundamental training program provides foundational concepts, principles, and techniques to gain a solid understanding and proficiency in OptimalPlus IT T1 basic support.
Available formats
Virtual training not available for this course
Classroom training not available for this course
Course Objectives
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This program aims to identify and train Customer IT System Admin users to be the first point of contact for OptimalPlus (Semi-Solution) IT Tier 1 queries
Course Details
Duration
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Instructor-led Classroom: Four (4) days
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Instructor-led Virtual: Eight (8) days, five-and-a-half-hour sessions
Audience
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IT Systems Administrators
Prerequisites
NI Products Used
If you take the course in an instructor-led format:
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OptimalPlus
Training Materials
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Virtual instructor-led training includes digital course material that is delivered through the NI Learning Center
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NI virtual instructor-led training is delivered through Zoom, and Amazon AppStream/LogMein access is provided to participants to perform the exercises on virtual machines equipped with the latest software
IT Foundations: Tier 1 Onboarding Course Outline
Please contact the Customer Success Manager or the Application Support team for more information or to request the course outline.
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Upgrade to Membership
If you are planning to take three or more NI instructor-led courses within one year, a Training Membership provides cost-effective, unlimited access to all NI public classroom and public virtual courses, along with unlimited certification vouchers.