This article answers the following questions:
- Where can I find the lead time for an order?
- What type of shipping does NI use for shipping orders?
- How soon can I expect my orders?
- Where can I find my scheduled ship date?
- Where can I see shipping updates?
Estimated lead times for NI hardware products is provided in the hardware catalog and in the online cart.
When placing an order on ni.com, the lead time shown is our best estimate, but it can change based on supply chain variability. When you place an order, the Scheduled Ship Date that you see on your Sales Order Acknowledgement email is the date by which NI is committed to shipping your order.
Currently, many orders have been impacted by an unprecedented industry-wide supply chain issue that is affecting NI as well as other global suppliers, but ni.com still offers the best possible shipping and delivery times.
In some extreme cases, the supply chain disruptions prevent us from identifying a reliable lead time. You may contact us for more information if you do not see a lead time displayed in the catalog or in your cart.
NI ships all products from manufacturing facilities in Hungary and Malaysia, primarily using FedEx 2-day shipping or an equivalent service, depending on your location.
You can get updates on your order status using the Order Status page.