This article covers the following topic:
- Why am I getting a “product not found” error when selecting a product?
- What do I do if I get a “product not found” error in the NI online catalog?
On rare occasions, you might experience a “product not found” error on ni.com that prevents you from adding items to your cart or quote or from selecting options on a category page.
This issue can be resolved by clearing your Internet browser’s cache and cookie data. This menu option can be found under Clear browsing data, Clear recent history, or similar options depending on your preferred browser.