Create a diagnostics file and send it to your NI support representative or submit a
service request through ni.com. Diagnostics files have the file
extension *.zip and contain information about all existing DataFinder,
Data Preprocessor, and Analysis Automation instances, like indexing processes or search
queries.
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In
Data Indexing,
Data Preparation, or
Analysis Automation, open the instance overview.
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Choose an instance and click
.
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Specify the scope of information that the system writes into the diagnostics file.
Mode
|
Description
|
Standard
|
Writes basic information to the diagnostics file.
|
Extended
|
Writes detailed information to the diagnostics file.
|
User-defined
|
Loads an XML file provided by NI that you can use to create a special diagnostics file.
NI will send you this XML file following a support request
and then uses this diagnostics file for error analysis.
|
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Click
Create. Creating a diagnostics file may take a while.
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Click the filename to open or save the file.