The following table explains potential causes for problems you may encounter while installing, removing, or updating NI software using Package Manager.
|Package Manager found some problems with your request.||A product installed on your system depends on the item you are trying to remove.||Close the window to cancel the removal, or click Proceed Anyway to remove the product along with all of its dependencies.|
|The item you are trying to install or update conflicts with a product installed on your system.||Close the window to cancel the installation/update, or click Proceed Anyway to remove the conflicting product and install/update the requested items.|
|The Browse Products tab is not visible.||Package Manager is not configured to show available products.||Clickand select the Show the BROWSE PRODUCTS tab and auto-register product feeds checkbox.|
|You are unable to install or update software.||You may not be connected to the Internet. You can view installed software and remove software while offline, but you must have an Internet connection to install and update software.||Check your Internet connection.|
|You are using an outdated version of Package Manager.||Download the latest version of Package Manager from ni.com/downloads.|
|You are having trouble detecting or using your hardware within your newly installed product.||You may have deselected Disable Windows fast startup during the installation process.||See this KnowledgeBase article for more information.|
|You are missing support or functionality that you expected to be installed with your product.||You may have declined to install additional software that Package Manager recommended during installation of your product.||To install the items you declined, open the Installed tab, hover over your product, click (Install or remove related packages), and follow the instructions to select items and install.|