Enable your device to collect data again by changing the collection settings and conditions for an asset.
When unresolved errors, such as reaching CPU and/or memory capacity, occur and persist in the device application, the device
can enter a state of Invalid Configuration. This state works like an idle state where the application does not respond to
any internal or external requests except requests to restart.
Complete one of the following steps to resolve and then clear the invalid configuration state of a device.
Configuration pull-down and select
Double-click the device with the Config Status of Invalid Configuration.
Identify which equipment asset sensors are mapped to the device.
Configuration button to get to the Asset Configuration page.
Select the equipment mapped to the device with an Invalid Configuration.
In the equipment's configuration panel, select the
Operating States tab.
In Data Set Collection Settings, configure the file length so that it is lower than its current setting.
You may also free up memory or CPU by lowering the Sample Rate in the device's configuration page and/or removing integrated
features from sensor asset properties.
Navigate to the
Device Configuration page in the web application.
Select the device that still has a Config Status of Invalid Configuration and select the
Clear Invalid Configuration to make the device responsive to requests again.
If your device's application re-enters an Invalid Configuration state due to issues unrelated to memory or CPU, contact