Re-establish communication with an endpoint without rebooting the MON-10496.
When an endpoint fails to communicate 5
times, the MON-10496 quarantines
the endpoint, or ceases to attempt
communication with the endpoint. Until you correct the cause of failure and re-establish
communication, data is not collected from the quarantined endpoint.
Common reasons an
endpoint fails to communicate:
- The battery needs to be changed.
- There is a significant obstruction between the endpoint and the
On the main Dashboard, click Wireless to access the
Select the quarantined endpoint.
Confirm that the endpoint's status changes and that communication with the
endpoint has been re-established.
It may take several minutes
for the endpoint status to update. The MON-10496 to communicate with
endpoints 5 times every 15 minutes before quarantining unresponsive