The sbRIO-9627 is Not Communicating with the Network

  • Ensure that the Ethernet connections between the sbRIO-9627 and the host computer and the Ethernet connections between the host computer and the router are secure.
  • Ensure that you have the correct version of NI CompactRIO Device Drivers installed on the host computer. Visit ni.com/info and enter the Info Code softwareversion for the minimum supported versions of LabVIEW and NI CompactRIO Device Drivers.
    Tip If you have recently upgraded LabVIEW, you must reinstall NI CompactRIO Device Drivers.
  • Temporarily disable any network firewalls or other security software.
Configure the IP and other network settings by completing the following steps.
  1. Use a standard Category 5 (CAT-5) or better shielded, twisted-pair Ethernet cable to connect the sbRIO-9627 Ethernet port to a host computer. The sbRIO-9627 attempts to initiate a DHCP network connection at powerup.
  2. In MAX, expand your system under Remote Systems and select Troubleshoot Remote System Discovery.