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Calibration FAQs

What is calibration?

The accuracy of the electronic components used in all instruments naturally drifts over time. Time in service as well as environmental conditions also add to this drift. As time progresses, changes in component properties will cause greater uncertainty in your measurements. Eventually, the drift causes the instrument’s uncertainty to become undefined, meaning the manufacturer can no longer predict the uncertainty and guarantee measurement results. To resolve this issue, instruments must be calibrated at regular intervals as defined by the manufacturer.

Calibration involves comparing an instrument’s performance to a standard of known accuracy. The result of a calibration may be documentation showing the deviation of a measurement from the known standard or it may also include adjusting the instrument’s measurement capability to improve measurement accuracy.

Calibration is intended to quantify and improve the measurement accuracy of your instrument. The benefits of maintaining properly calibrated equipment include:

  • Reduced measurement errors
  • Consistency between measurements
  • Increased production yields
  • Assurance you are making accurate measurements

For most measurement devices, NI supplies graduated accuracy tables, providing you with a better uncertainty profile for the life of your measurement device. NI recommends that you periodically calibrate your hardware to ensure measurement accuracy and to keep your devices operating in peak precision.

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Why is calibration important?

Calibrating regularly can help you ensure quality and customer satisfaction. Improperly maintained test equipment can cost you money by impacting your productivity and your customer’s success. You can avoid unscheduled downtime, costly quality problems, and product recalls by ensuring that you regularly calibrate your measurement hardware.

NI calibration services help make sure that every measurement is as good as the first measurement by verifying the accuracy of your measurements and adjusting them back to specification when necessary. With all levels of calibration service, NI provides a certificate of calibration as documented proof that the hardware meets published specifications at the time of calibration. And because measurement instruments calibrated by NI are traceable to international standards through the National Institute of Standards and Technology (NIST) in the Americas and the Physikalisch-Technische Bundesanstalt (PTB) in Europe, you know that your measurements are comparable to some of the most accurate in the world.

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How often does my device need to be calibrated?

After a period of time, a manufacturer can no longer predict the uncertainty and guarantee measurement results. To resolve this issue, instruments must be calibrated at regular intervals as defined by the manufacturer. This calibration interval is provided in the product manual. However, this interval is only a recommendation. An instrument must be calibrated as often as needed to provide the level of accuracy for the needs of the application. As drift tends to worsen over time, an application that requires a high level of accuracy may require that the device be calibrated at more frequent intervals than recommended by the manufacturer.

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Are all NI products calibrated?

National Instruments manufactures many types of products. While some do not require calibration, the majority of test and measurement products that NI manufactures do require calibration to maintain measurement accuracy. To determine if your device requires periodic recalibration, consult the product manual for the specified calibration interval or refer to the calibration product and price list for a complete list of calibrated products and available services.

 Supported Products, Prices, and Part Numbers (147 KB PDF)

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What is the difference between basic and detailed calibration?

Features Basic Calibration Certificate Detailed Calibration Certificate
Identity of device including:
  • Date of calibration
  • Traceability to a national standard
  • Environmental conditions
Standards used are listed on the certificate
Available as service by returning product to NI for recalibration
Available for purchase at time of order Free
Available in soft copy at ni.com/calibration  
Detailed measurement data  

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Does NI provide express or on-site calibration services?

Through independent calibration service providers additional calibration services are available for NI products, such as express calibration services, on-site calibration services, and calibration services for instrumentation products that are not from NI.

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List of Independent Calibration Providers

The following independent laboratories may provide local calibration services for NI products. They are business entities independent from NI and have no agency, partnership, or joint-venture relationship with NI. The companies are solely responsible for their services and NI recommends that you research their capabilities before using their services. NI does not warrant, endorse, or assume responsibility for the performance of any of the companies. Although they may provide calibration services for NI products, NI has not tested and does not endorse or certify the companies or their services. NI DISCLAIMS ANY AND ALL LIABILITIES FOR AND MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.

Americas

United States
Precision Metrology
Contact: Carol Shipley
7350 N. Teutonia Ave.
Milwaukee, WI 53209
Tel: (414) 351-7420
Fax: (414) 351-7429
E-mail: carol@precisionmetrology.com
Web: www.precisionmetrology.com

Dynamic Technology
Contact: Lonnie Spires
1200 N. Old U.S. 23
Hartland, MI 48353
Tel: (810) 225-4601
Fax: (810) 225-4602
E-mail: lspires@dynamictechnology.com
Web: www.dynamictechnology.com

SE Laboratories
Contact: Dan Turgeon
1065 Comstock Street
Santa Clara, CA 95054
Tel: (408) 844-7215 (Direct)
Tel: (408) 727-3286 (Main)
Fax: (408) 988-6186
E-mail: dturgeon@selabs.com
Web: www.selabs.com

Anmar Metrology, Inc.
Contact: Larry Newman
7726 Arjons Drive
San Diego, CA 92126
Tel: (858) 621-2630, 888-672-6627
E-mail: larry@anmar.com
Web: www.anmar.com
Northrop Grumman Space Technology
Contact: John Billingsley
One Space Park, S2746
Redondo Beach, CA 90278
Tel: (310) 812-4679
Fax: (310) 814-8797
E-mail: john.billingsley@ngc.com
Web: www.st.northropgrumman.com/emc

Lockheed Martin
Technical Operations
Contact: Garland Judd
P.O. Box 179
MS P9682
Denver, CO 80201
Tel: (303) 971-9076
Fax: (303) 971-5635
E-mail: garland.c.judd@lmco.com

Essco Calibration Laboratory
Contact: Julie Lofria
27 Industrial Avenue
Chelmsford, MA 01824
Tel: (800) 325-2201
Fax: (978) 256-1331
Web: www.esscolab.com

Laerie Inc
Contact: Larry Armfield
332 Mountain View Rd.Unit 2
Berthoud, CO 80513
Tel: 970-532-7990
Email: la@laerie.com
Web: http://www.laerie.com/

Canada
Staveley Services Canada Inc.
Contact: Steve Gerassimou
916 Gateway
Burlington, ON L7L 5K7
Tel: 1-905-632-5869 or 1-800-897-0067
Fax: 1-905-632-3741
E-mail: steve.gerassimou@staveleycan.com
Web: www.staveleycan.com/

Europe

UK
Dowding & Mills Calibration and Electronics
Contacts: Bob Scales (technical), Peter Martin (sales)
60 Wilbury Way
Hitchin
Hertfordshire
SG4 0TA
Tel: +44 (0) 1462 421234
Fax: +44 (0) 1462 420012
E-mail: calibration.hitchin@dowdingandmills.com
Web: www.dowdingandmills.com

Ireland
Calibration Specialists Ltd.
Contact: Tony O'Marav
Holland Rd., National Technology Pk., Castletroy, Limerick. Ireland
Tel: +353 (0)61 330333
Fax: +353 (0)61 330452
E-mail: Tony.OMara@Feasa.ie

Switzerland
APTOMET AG
Messtechnik und Kalibrierung
Worbstrasse 201
CH-3073 Gümligen
Tel: +41 31 934 06 00
Fax: +41 31 934 06 01
Web: www.aptomet.ch
E-mail: calibration@aptomet.ch

RUAG Electronics
Contact: Ernst Ehrler
Gersauerstrasse 71
CH-6440 Brunnen
Tel: +41 41 825 0420
Fax: +41 41 825 0429
Web: www.ruag.com
E-mail: calibration.electronics@ruag.com

Germany
esz AG calibration & metrology
Max-Planck-Str. 16
D-82223 Eichenau
Tel: +49-8141-88887-0
Fax: +49-8141-88887-77
E-mail: info@esz-ag.de
Web: http://www.esz-ag.de

Fluke Deutschland GmbH
Heinrich-Hertz-Str. 11
34123 Kassel
Tel: +49 0180 / 5 23 34 24
Fax: +49 0180 / 5 23 24 33
E-mail: info@de.fluke.nl
Web: www.fluke.de

Austria
ISOCAL Elektronische Geräte GmbH
Neufeldweg 265
A-8042 Graz
Tel: +43-316-407660
Fax: +43-316-407660-20
E-mail: office@isocal.at
Web: www.isocal.at

Sweden
Kitron Development AB
Contact: Christian Klahr
Box 1053
551 10 Jönköping
Tel +46 36 559 40 00
E-mail: christian.klahr@kitron.com
Web: www.kitron.com

Asia/Pacific

China
Shanghai Institute of Measurement and Testing Technology
1500 Zhang Heng Road
Shanghai, China, 201203
Tel: 021-38839800-32210
Mobile: 13901856443
Fax: 8621-50798601
E-mail: zhujp@simt.com.cn
Web: www.simt.com.cn

Taiwan
Electronics Testing Center
Address1: (TAOY UAN)
No.8,LANE 29,WEN-MING RD.
LO-SHAN TSUN KUI-SHAN HSIANG
TAOY UAN HSIEN 333,TAIWAN,R.O.C.
Address2: (HSINCHU)
2F-5,NO.47,PARK AVENUE 2
SCIENCE-BASED INDUSTRIAL PARK v HSINCHU,TAIWAN,R.O.C.
Tel: (TAOYUAN) 886-3-3280026-259 or (HSINCHU) 886-3-5798806
Fax: (TAOYUAN) 886-3-3962548 or (HSINCHU) 886-3-5798805
E-mail: B00@etc.org.tw
Web: www.etc.org.tw

Singapore
Singapore Technologies Electronics Ltd.
24 Ang Mo Kio Street 65 Singapore 569061
Phone: (65)6413 1907
Fax: (65)6484 5357
E-mail: cal@juzclickcal.com
Web: www.juzclickcal.com

Japan
Tsuryo Technica K.K.
661-0001 Hyogo-ken
Amagasaki-shi Tsukaguchi Honmachi 8-1-1
Tel: 06-6495-5548 (Japanese only)
Fax:06-6495-6946 (Japanese only)
Web: www.tsuryo.co.jp (Japanese only)
For English, contact Nihon National Instruments
Tel: 03-5472-2970
E-mail: salesjapan@ni.com

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