NI Vision Acquisition Software 18 and 18.5 Known Issues

Publish Date: Mar 27, 2019 | 0 Ratings | 0.00 out of 5 | Print

Overview

This document contains the NI Vision Acquisition Software known issues that were discovered before and since the release of NI Vision Acquisition Software 18.5. Not every issue known to NI will appear on this list; it is intended to only show the severe and more common issues that can be encountered.

Each Issue appears as a row in the table and includes these fields:

Issue ID—Contains the number in at the top of each of the cells in the first column. When you report an issue to NI, you may be given this ID, you can also find IDs posted by NI on the discussion forums or in Knowledge Base articles.

Issue Title —Describes the issue in one sentence or less.

Problem Description (optional)—Describes the problem in further detail. The brief description given does not necessarily describe the problem in full detail, and it is expected that you might want more information on an issue. If you would like more information on an issue feel free to contact NI (contact information below) and reference the ID number given in the document.

Reported Version—Contains the earliest version of the NI Vision Acquisition Software driver the issue was reported in. If you discover the issue appears in an earlier version of the Vision Acquisition Software driver than is reported in this field, you can report that to NI (contact information below) to have the field updated.

Resolved Version—Contains the version the issue was resolved or was no longer applicable. If an issue has not been resolved "N/A" will be reported.

Date Added—Contains the date the issue was added to the document (not the reported date).

Contacting NI

Feel free to contact NI regarding this document or issues in the document. If you are contacting NI in regards to a specific issue, be sure to reference the ID number given in the document to the NI representative. The ID number contains the current issue ID number as well as the legacy ID number (use the current ID number when contacting National Instruments). You can contact us through any of the normal support channels including phone, email, or the discussion forums. Visit the NI Website to contact us. Also consider contacting us if you find a workaround for an issue that is not listed in the document so that we can add the workaround to the document.

Known Issues by Category

The following items are known issues in NI Vision Acquisition Software 18.0 and 18.5 sorted by Category.

Installation
623854 Installing or reinstalling certain drivers, including NI-IMAQdx or Vision-RIO, on top of previous installations on a Linux Real-Time target can put the target in an unreachable state unless you force it into safe mode using the reset button or manually reassociate driver dependencies on the target. To avoid this issue, format the target prior to installing or reinstalling software, or only perform reinstallations using a Recommended Software Set. To learn more about this issue and additional recovery options, visit ni.com/info and enter the Info Code nikalEmbeddedReinstall.
684897 In NXG 2.1, upgrading either DAQmx or NI-IMAQdx from 17.5 to 18.0 will create an incompatibility in a shared dependency. As a workaround, if you have both drivers installed make sure to upgrade both drivers.
591562 Upgrading and then downgrading the NI-IMAQdx driver might not revert back completely to the correct version. As workaround, manually delete the niimaqdx.dll from System 32 and SysWOW64 after uninstalling the new version and then force reinstall the old one.
NI-IMAQdx
414065 Volume License Manager attempts to check out available NI Vision Development Module licenses before trying NI Vision Acquisition Software licenses.
474860 Renaming a camera on some real-time targets may take a long time to complete.
682085 AXIS Q1765-LE cameras are not enumerated in NI-MAX on Windows 10 computers. Possible workaround is to use a Windows 7 computer and port over the generated .icd and .iid files (located under C:\Users\Public\Documents\National Instruments\NI-IMAQdx\Data) of the camera to the Windows 10 computer.
690945 If selecting a camera file in NI-MAX results in an error, there will be no way to switch to a different camera file. As a workaround, either delete the IMAQ .iid file on disk or change the .icd file it points to.
714802 In the Triggered Grab example, the Timeout input is overwritten by the default five second timeout of the Grab2.vi. In order to use the Timeout property, wire a -2 as the timeout input of the Grab2.vi.
708625 Changing the source of a Camera Link camera control line doesn't take effect until the session is closed and reopened.
706600 Quickly switching a GigE camera from one NIC to another will sometimes prevent the user from opening a session to the camera.
705508 When a GigE camera has a UserDefinedName with a special character ('\"', '*', '/', ':', '<', '>', '?', '\\', '|') in it, the .iid file is not created properly. Removing the character or manually creating the .iid file on disk and pointing to the serial number of the camera can be used as workarounds.
699992 When acquiring from the Windows ISC-178x Smart Cameras, it is possible to see a high CPU utilization. This is due to limited CPU resources on the device. Disabling image display should help reduce the utilization.
692125 In some circumstances, Camera Link boards will not enumerate correctly. Rebooting the computer usually solves the issue.
690944 After renaming a Camera Link board in NI-MAX, you must close and re-open MAX before it will show up again.
691432 It is possible in some cases to get a "Camera already in use" error when first opening a session to the a Camera Link board through NI-IMAQdx. To workaround this issue, disable and then re-enable the card in Device Manager.
NI-IMAQ I/O
427019 Only one NI PCIe-1473R framegrabber can use the virtual serial port at a time.



ID Known Issue
Installation
623854

Return
Installing or reinstalling certain drivers, including NI-IMAQdx or Vision-RIO, on top of previous installations on a Linux Real-Time target can put the target in an unreachable state unless you force it into safe mode using the reset button or manually reassociate driver dependencies on the target. To avoid this issue, format the target prior to installing or reinstalling software, or only perform reinstallations using a Recommended Software Set. To learn more about this issue and additional recovery options, visit ni.com/info and enter the Info Code nikalEmbeddedReinstall.

Reported Version: 2014    Resolved Version: N/A    Added: 6/2017
684897

Return
In NXG 2.1, upgrading either DAQmx or NI-IMAQdx from 17.5 to 18.0 will create an incompatibility in a shared dependency. As a workaround, if you have both drivers installed make sure to upgrade both drivers.

Reported Version: 2018    Resolved Version: N/A    Added: 5/2018
591562

Return
Upgrading and then downgrading the NI-IMAQdx driver might not revert back completely to the correct version. As workaround, manually delete the niimaqdx.dll from System 32 and SysWOW64 after uninstalling the new version and then force reinstall the old one.

Reported Version: 15.5    Resolved Version: N/A    Added: 5/2018
NI-IMAQdx
414065

Return
Volume License Manager attempts to check out available NI Vision Development Module licenses before trying NI Vision Acquisition Software licenses.

Reported Version: 2013    Resolved Version: N/A    Added: 08/2013
474860

Return
Renaming a camera on some real-time targets may take a long time to complete.

Reported Version: Unknown    Resolved Version: N/A    Added: 8/2013
682085

Return
AXIS Q1765-LE cameras are not enumerated in NI-MAX on Windows 10 computers. Possible workaround is to use a Windows 7 computer and port over the generated .icd and .iid files (located under C:\Users\Public\Documents\National Instruments\NI-IMAQdx\Data) of the camera to the Windows 10 computer.

Reported Version: 17.1    Resolved Version: N/A    Added: 5/2018
690945

Return
If selecting a camera file in NI-MAX results in an error, there will be no way to switch to a different camera file. As a workaround, either delete the IMAQ .iid file on disk or change the .icd file it points to.

Reported Version: 18    Resolved Version: N/A    Added: 5/2018
714802

Return
In the Triggered Grab example, the Timeout input is overwritten by the default five second timeout of the Grab2.vi. In order to use the Timeout property, wire a -2 as the timeout input of the Grab2.vi

Reported Version: 18    Resolved Version: N/A    Added: 8/2018
708625

Return
Changing the source of a Camera Link camera control line doesn't take effect until the session is closed and reopened.

Reported Version: 18.5    Resolved Version: N/A    Added: 8/2018
706600

Return
Quickly switching a camera from one NIC to another will sometimes prevent the user from opening a session to the camera.

Reported Version: 18    Resolved Version: N/A    Added: 8/2018
705508

Return
When a GigE camera has a UserDefinedName with a special character ('\"', '*', '/', ':', '<', '>', '?', '\\', '|') in it, the .iid file is not created properly. Removing the character or manually creating the .iid file on disk and pointing to the serial number of the camera can be used as workarounds.

Reported Version: 17.5    Resolved Version: N/A    Added: 8/2018
699992

Return
When acquiring from the Windows ISC-178x Smart Cameras, it is possible to see a high CPU utilization. This is due to limited CPU resources on the device. Disabling image display should help reduce the utilization.

Reported Version: 18    Resolved Version: N/A    Added: 8/2018
692125

Return
In some circumstances, Camera Link boards will not enumerate correctly. Rebooting the computer usually solves the issue.

Reported Version: 18    Resolved Version: N/A    Added: 8/2018
690944

Return
After renaming a Camera Link board in NI-MAX, you must close and re-open MAX before it will show up again.

Reported Version: 18    Resolved Version: N/A    Added: 8/2018
691432

Return
It is possible in some cases to get a "Camera already in use" error when first opening a session to the a Camera Link board through NI-IMAQdx. To workaround this issue, disable and then re-enable the card  in Device Manager.

Reported Version: 18    Resolved Version: N/A    Added: 8/2018
NI-IMAQ I/O
427019

Return
Only one NI PCIe-1473R framegrabber can use the virtual serial port at a time.

Reported Version: 2.8    Resolved Version: N/A    Added: 02/2014

Document last updated on 10/19/2018.

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