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Software Product Life Cycle Policies

National Instruments application software products have standard life cycle policies that define release frequency and support. There are three standard life cycle policy phases for software.

Phases of Software Life Cycle

  Current Release Support Mainstream Support Extended Support
Technical Support      
Online technical support, including Knowledge-Base, online forums, white papers, NI Developer Zone, and more
Access to paid technical support programs, including the NI Support-Only Service Program and Standard Service -2
Paid upgrade assistance
Hardware Support1      
Current device driver distributions continue to install support -2
Maintenance      
Software service packs/maintenance releases (scheduled updates and fixes) - -
Software patches at NI discretion (off-cycle fixes)3 -2
Purchase      
Product available for purchase
(upon request)
-2

1 See specific details on hardware support and drivers on the Drivers and Updates Page. Device driver distributions are tested on the most current version of the specific LabVIEW release (for example, the most current version for LabVIEW 8.2.x and for LabVIEW 8.5.x are 8.2.1 and 8.5.1, respectively)
2 Available only through long-term service contract
3 Contact your local field representative


Product Policies

To see the time line for each of these phases by application software, browse the links below.

Phone and Web Support

ProductVersions
NI LabVIEWNI LabVIEW life cycle policy
NI LabWindows™/CVINI LabWindows/CVI life cycle policy
NI Measurement StudioNI Measurement Studio life cycle policy
NI TestStandNI TestStand life cycle policy
NI DIAdemNI DIAdem life cycle policy
NI Requirements GatewayVersion 1.0 and later
NI Switch ExecutiveVersion 2.1 and later
Lookout1Version 5.0 and later
NI Calibration ExecutiveVersion 3.3.2 and later
DASYLabVersion 5.0 and later
Modules, Toolkits, and DriversSee life cycle policy for relevant products listed above.

1 Lookout support is not offered via the Phone.


Web Support Only

Products
Software versions prior to those listed above
BioBench
HiQ
Measure
BridgeVIEW
Hypersignal RIDE
Visual Application Builder (VAB)
VI Logger
Infinity Project Technology Kit
MATRIXx (versions 6.3.x, 7.1.x, and 8.x only)

Contact NI if you have questions about NI life cycle policies and services or have specific needs for your products. NI is committed to providing the right level of life cycle support to meet your needs.

 

The mark LabWindows is used under a license from Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.