Software Product Life Cycle Policies

National Instruments application software products have standard life cycle policies that define release frequency and support. There are three standard life cycle policy phases for software.

Phases of Software Life Cycle

	Current Release Support	Mainstream Support	Extended Support
Technical Support
Online technical support, including Knowledge-Base, online forums, white papers, NI Developer Zone, and more
Access to paid technical support programs, including the NI Support-Only Service Program and Standard Service			-2
Paid upgrade assistance
Hardware Support1
Current device driver distributions continue to install support			-2
Maintenance
Software service packs/maintenance releases (scheduled updates and fixes)		-	-
Software patches at NI discretion (off-cycle fixes)3			-2
Purchase
Product available for purchase		(upon request)	-2

¹ See specific details on hardware support and drivers on the Drivers and Updates Page. Modules and toolkits are version-specific; see LabVIEW Module and Toolkit Compatibility Information for more details. Device driver distributions are tested on the most current version of the specific LabVIEW release (for example, the most current version for LabVIEW 8.2.x and for LabVIEW 8.5.x are 8.2.1 and 8.5.1, respectively)
² Available only through long-term service contract
³ Contact your local field representative

Product Policies

To see the time line for each of these phases by application software, browse the links below.

Phone and Web Support

Product	Versions
NI LabVIEW	NI LabVIEW life cycle policy
NI LabWindows™/CVI	NI LabWindows/CVI life cycle policy
NI Measurement Studio	NI Measurement Studio life cycle policy
NI TestStand	NI TestStand life cycle policy
NI DIAdem	NI DIAdem life cycle policy
NI LabVIEW SignalExpress	NI LabVIEW SignalExpress life cycle policy
NI Requirements Gateway	Version 1.0 and later
NI Switch Executive	Version 2.1 and later
Lookout1	Version 5.0 and later
NI Calibration Executive	Version 3.3.2 and later
DASYLab	Version 5.0 and later
Modules, Toolkits, and Drivers	See life cycle policy for relevant products listed above.

¹ Lookout support is not offered via the Phone.

Web Support Only

Products

Software versions prior to those listed above

BioBench

HiQ

Measure

BridgeVIEW

Hypersignal RIDE

Visual Application Builder (VAB)

VirtualBench

VI Logger

Infinity Project Technology Kit

MATRIXx (versions 6.3.x, 7.1.x, and 8.x only)

Contact NI if you have questions about NI life cycle policies and services or have specific needs for your products. NI is committed to providing the right level of life cycle support to meet your needs.

 

The mark LabWindows is used under a license from Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.