Global Services and Support
NI has the services and support to meet the needs of our customers around the globe with direct operation in more than 40 countries. Our local representatives are degreed engineers, ready to partner with customers to find the best solution for their application needs.
Local Sales and Support
In offices worldwide, NI staff is local to the country so customers have access to field engineers who speak their language and can discuss their unique needs. NI applications engineers also provide technical assistance worldwide over the phone, via e-mail, or through our Web site.
Customer Training and Certification
NI recognizes that both initial instruction and ongoing education contribute to our customers' success. From self-paced tutorials and interactive CDs to hands-on courses held around the world daily, NI provides a variety of training alternatives designed so that customers can choose how they want to learn about our products and in the language they prefer.
Product and Professional Services
NI product services ensure that our customers' software and hardware are up to date with the latest features and capabilities. With a spectrum of maintenance services - including extended warranty, software subscription programs, and calibration - we help customers achieve optimal uptime for their diverse applications. Further, our Professional Services range from basic start-up assistance and collaborative development, to turnkey systems integration and maintenance.
Award-Winning Online Support
The NI award-winning Web site - ni.com/support - provides clear answers to technical questions 24 hours a day, seven days a week. It includes an extensive technical support system, which offers a searchable knowledge base, troubleshooting wizards, and access to an extensive global community of NI customers.
Partnering for Success
NI has developed global relationships with many industry partners that give our customers a complete spectrum of solutions. Our partners range from computer hardware and software companies, such as Microsoft and Dell, to 600 NI Alliance Program members, including systems integrators and original equipment manufacturers.
